Data Governance Officer
Grade
: 7/8
Salary range
: $113,574-$125,720 + superannuation and leave loading
Duration
: Ongoing, permanent full-time role
Location
: Hybrid with an in-office to attend Sydney McKell on Tuesdays and Thursdays.
This may be subject to change in line with DCS workplace policies
Step into a pivotal role at NSW Telco Authority where you'll shape how data is governed, protected and used across a rapidly growing, mission-driven organisation.
An exciting ongoing opportunity has arisen for a Data Governance Officer to join the NSW Telco Authority, a rapidly growing agency within the Department of Customer Service.
The successful candidate will be a practical, organised and collaborative individual who plays a key role in supporting enterprise-wide data governance, uplifting analytic capability, and embedding responsible data and AI practices across the organisation.
About the team
This role sits within the Data Governance and Analytics Team in the Digital Technology Innovation Division of NSW Telco Authority.
The Data Governance and Analytics team is a strategic enabler of NSW Telco Authority.
The team leads enterprise-wide data governance, uplifts analytic capability, and lays the foundations for responsible AI and Microsoft Copilot adoption.
You will be joining a friendly, fast paced, energetic and diverse team who is passionate about keeping people and places safe.
We are an inclusive employer that fully supports flexible working and values our people for their diverse ideas, backgrounds and skills.
We are committed to building a workplace that reflects the community we serve and welcome applications from everyone.
Opportunities this engaging, rewarding and dynamic don't come around often.
Don't let this one pass you by!
In this role you will:
Build and maintain key data governance products and platforms, including the Data Asset Register and Metadata Registry
Support the organisation in adopting and using data governance frameworks, products, policies and standards
Work with teams to standardise how datasets are documented and managed, enabling consistent and efficient governance practices
Partner with project and product teams to embed governance "by design", ensuring the right approvals,



classifications and controls are in place before data is shared or used
Draft and maintain practical governance artefacts such as templates, guidance, registers and committee inputs, and support routine reporting and papers
Act as a first point of contact for day to day data governance queries, helping stakeholders navigate standards, tools and decisions to keep work moving
For more information on the role and its accountabilities,
click here
to view the role description.
To be successful in this role you will demonstrate
Experience supporting or delivering data governance implementation and management
Strong prioritisation and time management skills, with the ability to manage multiple tasks and competing priorities
Strong written and verbal communication skills, with high attention to detail and sound analytical and problem-solving capability
Knowledge of data governance tools such as Metadata.NSW (Aristotle), Microsoft Purview or Unity Catalogue, or the demonstrated ability to learn recent tools quickly
Familiarity with data governance principles, frameworks and best practices, with an understanding of data protection and ethical considerations being beneficial
About NSW Telco Authority
NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders.
We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.
NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services.
We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe.
NSWTA operates as a standalone Statutory Authority within the Department of Customer Service.
We promote flexibility and we will consider part time,



job share and other flexible arrangements.
We're proud of our customer-centric, people-first culture and it is key to the success of our quick-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability.
We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people.
We're also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector.
For more information, go to
NSW Telco Authority
Salary Grade 7/8, with the base salary for this role starting
at $****** base plus superannuation
Click
Here
to access the Role Description
.
Visit the
Capability Application Tool
to prepare for the recruitment process by accessing
practice application and interview questions based on the focus capabilities
listed in the role description.
Closing Date: 9:59am Friday 10th April
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives
you the opportunity to help improve government services and be part of reform that
benefits people across NSW.
We are
focused on delivering excellent customer service, digital transformation, and
regulatory reform.
Come join us and influence the future of our great state.
Belong in our diverse and inclusive
workplace
The
strength of our workforce lies in its diversity and embracing difference, while
the key to our success is leveraging the contributions of employees with
different backgrounds and perspectives.
You can view our full diversity and inclusion statement
here
.
We want you to bring your best self to this application process.
If you have any support or access needs that may
require adjustments to allow you to fully participate in this selection process
(including an alternate format of the application form) please contact ****** or ************.
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process

📌 Data Governance Officer (Australia)
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📍 Australia