About the Role
Join a globally recognised insurance brokerage with a solid reputation for exceptional client service, collaborative culture, and investing in its people.
As an Account Manager, you'll manage a diverse portfolio of SME and commercial clients, building trusted relationships while delivering outstanding service throughout the policy lifecycle.
Reporting to the Team Leader, you'll join a close-knit team of five in a collaborative environment where everyone works together to ensure monthly renewals are delivered seamlessly.
You'll manage a share of a portfolio exceeding $2 million, allocated through a structured monthly renewal process.
Key Responsibilities
Manage a portfolio of SME and commercial insurance clients from renewal through to policy servicing.
Build and maintain strong, long-term client relationships through proactive communication.
Prepare renewal strategies, negotiate with insurers, and deliver tailored insurance solutions.
Provide timely advice on policy coverage, endorsements, and risk management options.
Work closely with brokers, insurers, and internal stakeholders to achieve the best outcomes for clients.
Ensure accurate policy documentation, compliance, and system updates.
Identify opportunities to strengthen client relationships through cross-selling and additional services.
Contribute to a supportive, team-oriented culture where colleagues work together to achieve shared goals.
About You
To be successful in this role, you'll bring:
Previous experience managing SME and/or commercial insurance portfolios.
Tier 1 Insurance Broking qualification (or willingness to complete if required).
Strong knowledge of commercial insurance products and markets.
Excellent relationship-building and client service skills.
The ability to manage competing priorities and renewal deadlines.
High attention to detail and strong organisational skills.
A collaborative mindset with a genuine willingness to support your team.
What's on Offer
Competitive salary of
$120,*******,000 + Super
27 days annual leave
1 day work from home
each week
Annual salary reviews
Employee Assistance Program (EAP)
Corporate discounts
Access to an online learning platform
Leadership development programmes
Women in Business programmes
Supportive, collaborative team culture with opportunities for long-term career growth
If you're looking to join a respected insurance brokerage where you'll be empowered to manage meaningful client relationships, we'd love to hear from you.