Client Coordinator - Part time, 4 days with On-call Duties
Are you organised, proactive, and passionate about supporting meaningful services behind the scenes? Join a team where your work directly contributes to better outcomes for participants and staff alike.
About the Organisation
At
Blue Marble Health Services
, we believe strong systems create strong support. As a
Client Coordinator
, you'll play a vital role in ensuring smooth day-to-day operations and high-quality service delivery.
About the Role
We are seeking a compassionate and organised Client Coordinator to deliver client-centred support and coordination services for SIL and community participants. This is a
part-time position working 4 days per week (30.4 hours), with on-call duties
rotated across a team of 6 admin staff (approximately 1 per week). In this role, you will work closely with individuals and families to assess their needs, develop tailored support plans, and connect them with appropriate services to enhance their well-being and independence.
If you thrive in a fast-paced environment, enjoy problem-solving, and take pride in keeping things running seamlessly, this role offers a rewarding opportunity to contribute to a purpose-driven organisation that is growing and making a real difference.
Key Responsibilities
Conduct comprehensive client assessments to determine needs and risks.
Collaborate with clients to develop, implement, and regularly review personalised case or support plans
Provide coordination for SIL and community participants.
Support clients in navigating complex service systems and accessing essential resources
Undertake risk assessments and develop safety plans to promote client wellbeing
Maintain accurate, timely, and confidential case records in line with organisational and compliance requirements




Build and maintain strong, respectful relationships with clients, families, and stakeholders
Apply strengths-based, culturally sensitive, and trauma-informed approaches in all client interactions
Assist clients in areas such as housing, financial stability, health access, education, and employment pathways
Skills & Experience
Relevant qualification in Human Services, Social Work, Community Services, or related field (minimum Certificate IV with demonstrated experience)
Experience in case management or service coordination supporting vulnerable or diverse populations
Ability to conduct holistic assessments across areas including health, housing, finances, and social well-being
Demonstrated experience supporting clients with complex needs, including mental health and/or domestic and family violence
Strong understanding of culturally and linguistically diverse (CALD) communities and inclusive practice
Excellent communication and interpersonal skills, with the ability to build trust and rapport
Ability to manage competing priorities and maintain accurate documentation
Multilingual skills are highly regarded
Role Requirements:
Valid Driver's Licence
NDIS Worker Screening Check
Working With Children Check (Blue Card)
First Aid & CPR Certification
Full working rights in Australia
Why Join Blue Marble Health Services?
Be part of a supportive, values-driven team
Opportunities for professional growth and development
Work in a role that directly supports quality care outcomes
Stable part-time arrangement (4 days/week, 30.4hrs) with on-call shared across a team of 6
Contribute to a growing organisation making a real impact
Ready to start a role where you feel appreciated and make a real difference every day?
Click "Apply"
or if you have further questions, please email us at
******.

📌 Client Coordinator (Gold Coast)
🏢 Blue Marble Health Services
📍 Gold Coast