This is a casual role predominantly based at our Bunyip Site, working Monday to Friday.
It's a true hybrid position, part coach, part membership consultant, and full-time ambassador for Your Health and Fitness (YHAF).
You'll split your week between two connected halves of our business:
Coaching (approx. 4-5 classes per week, alternating AM & PM shifts)
• Coach and lead engaging, safe, high-energy group fitness classes across a range of formats.
• Be a genuine leader and ambassador for YHAF on the floor, in the community, and in every interaction.
Conveying who we are and why we do what we do to every member and prospect.
• Build real relationships with class participants that keep them coming back.
Membership Consultant & Customer Service (up to 12 hours)
The rest of your week is spent as the friendly, consistent voice of YHAF for prospects and members.
Not tied to one desk, but versatile around where you live and where you're coaching on a given day (to be discussed with the right candidate):
• Be in contact with for lead enquiries and prospects
• Book in tours, appointments and first sessions, and sell intro offers and promotions.
• Guide prospects through their questions and concerns, building rapport from the very first interaction.
You'll often be someone's first impression of YHAF, and first impressions matter.
• Follow up with trial and intro offer members to see how they're going, offer support, and gather feedback.




• Convert members towards the end of their intro period onto direct debit membership, helping them find the package that best suits them.
• Work under the management team, contributing ideas and being part of our positive community
You'll Need
• Cert III in Fitness, cert IV advantage
• Confidence leading group fitness classes.
• A love for service and building genuine relationships.
• Great time management and self-initiative, while loving being part of a wider team.
• Great communication skills and confident on the phone.
• To be available Monday - Friday for a mixture of early starts or late evenings ( never both on the same day )
You'll Ideally Have
• Sales and customer service experience.
• An interest in, and confidence with, social media.
• Previous experience in telecommunications customer service.
What's On Offer
• Competitive pay rates for admin and Group Fitness instructor position
• A genuine hybrid role — coach classes you love and build a career in membership sales and customer experience.
• Be part of a close-knit, community-driven team across YHAF's five locations.
• Real opportunities to grow within the business and contribute to forward planning.
• Complimentary YHAF membership.
How to Apply
Click Apply Now and submit your resume along with a short cover note telling us why you'd be a great fit for the YHAF team.
Applications close once a suitable candidate is found, so don't wait to apply.

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