The role
ASIS is looking for enthusiastic and capable IT managers who are seeking a meaningful career in an organisation that is hyper-focused on clearly defined mission objectives and outcomes.
You will work in an organisation that has no counterpart in regular civilian life, collaborating with people from incredibly varied backgrounds to deliver solutions to complex problems in interesting places.
If you are in search of a role which will challenge your skills, working in a mission focused organisation this is your prospect.
Successful applicants will be seeking to contribute to the security and prosperity of Australia.
The role of the IT Manager in ASIS is varied and complex.
The role will work with and lead experienced IT experts, stakeholders and customers to deliver new capability and sustain IT hardware, platforms, systems and environments.
The IT Manager supports people, networks, software, projects, systems and security.
Opportunities for travel in support of ICT delivery exist within the division.
The IT Manager is a critical capability lead, supporting technical staff and senior leadership.
Managers in ASIS bridge the gap between strategic, operational and tactical delivery and are directly responsible for achieving outcomes.
The IT manager will be responsible for managing people and teams, workloads and priorities.
Note for applicants: While a strong foundation in IT is beneficial, comprehensive training opportunities are available to ensure you are equipped with the necessary technical skills.
ASIS values individuals with exceptional people skills.
The ability to collaborate, communicate, and lead diverse teams is paramount to success in this role.




Prioritising interpersonal skills and a willingness to learn, you will play a crucial role in driving ASIS' mission forward, regardless of your current level of technical expertise.
Role responsibilities
The successful candidate will be able to demonstrate their ability to:
Lead and manage a team of technical experts
Enhance IT delivery governance and lead changes to process, policy, knowledge and service delivery
Build team capability through performance feedback, promoting knowledge transfer between peers and encouraging career development
Support team training to enhance future capability delivery
Set priorities and allocate resources to meet objectives
Lead team meetings to align effort with priorities
Identify customer and stakeholder requirements
Deliver solutions in agreed timeframes
Manage team capacity and opportunity cost against priority activities
Identify, establish and enhance relationships with customers and stakeholders
Represent the team, section and branch in forums to promote service outcomes
Undertake procurement such as equipment, software and/or licensing
Prepare, track and deliver reporting of key metrics to stakeholders and senior leaders
Monitor team incidents/requests queue and assign tasks as required
Core skills
The following skills, traits or experience will be highly regarded:
Experience managing staff




Experience managing IT incidents, requests and change
Experience in a technical area or demonstrated ability to transfer skills from other disciplines
Ability to prioritise competing workloads
Ability to task personnel and ensure delivery of tasks
A positive approach to towards learning and applying new skills
Ability to work autonomously, as part of a larger team
Excellent communication skills; ability to describe complex IT concepts to non-IT personnel, both written and verbal
Strong personal accountability and responsibility traits
Experience in the following would be beneficial, but not essential:
Knowledge of or certification in IT Service Management (eg ITIL)
Knowledge of or certification in Agile or Waterfall delivery methodologies
Experience managing vendor relationships or contracts
Experience managing finance and budgets
Experience managing IT governance
Education and qualification requirements
The following education, qualifications and/or experience will be highly regarded:
2+ years leading or managing people or major projects
Demonstrated problem-solving and analytical thinking experience
Exceptional verbal and written communication skills, supported by education or qualification.
Eligibility
To be eligible for a role you must:
Be an Australian citizen
Be assessed as suitable to hold and maintain a TOP SECRET-Privileged Access security clearance
For more information on eligibility please see the Protective Security Policy Framework which is publicly accessible at protectivesecurity.gov.au, section 12 provides information on Eligibility and suitability

📌 It Manager Executive Level 1 (Canberra)
🏢 Australian Secret Intelligence Service
📍 Canberra