Company Description
At Sodexo, our purpose is to improve quality of life for our employees, clients, and communities.
As part of our Technology Digital and Data (TDDI) team, the Business Analyst plays a critical role in shaping and delivering technology and digital solutions that support this mission.
The Business Analyst is responsible for understanding business needs, analysing processes, and translating requirements into clear, actionable outcomes that enable successful project delivery.
Job Description
Business Analysis & Requirements
Elicit, analyse, and document business requirements through stakeholder engagement
Translate business needs into explicit functional and non-functional requirements
Develop artefacts including business requirements documents, user stories, and process maps
Ensure requirements are traceable, prioritised, and aligned to business outcomes
Stakeholder Engagement
Build strong relationships across business and technology teams
Facilitate workshops and working sessions to gather and validate requirements
Support stakeholder alignment and decision-making
Process Improvement
Analyse current-state processes and identify improvement opportunities
Define future-state processes aligned to business and technology strategy
Support continuous improvement initiatives
Delivery Support
Work closely with Project Managers and delivery teams to support project execution
Contribute to solution design discussions
Support testing activities and define acceptance criteria




Ensure delivered solutions meet agreed business requirements
Governance & Documentation
Maintain clear and structured documentation aligned to Sodexo standards
Support portfolio governance through accurate artefact management
Ensure consistency in business analysis methodologies and tools
Skills & Experience
Proven experience as a Business Analyst in technology or digital environments
Strong requirements elicitation and process modelling skills
Experience working within structured project or portfolio delivery frameworks
Excellent stakeholder engagement and communication skills
Ability to translate complex concepts into clear, actionable insights
Experience supporting end-to-end project delivery
Experience with tools such as Triskell or similar portfolio platforms is advantageous
Qualifications
Degree in Business, Information Technology, or a related field
Business Analysis certifications (e.g. CBAP, CCBA, Agile BA) are advantageous
Additional Information
Why Join Sodexo?
Competitive pay and job security in an essential services industry
Access to 100+ retail discounts and multiple salary packaging options
Great teamwork and a solid group of people around you!
Opportunities for training and career progression within Sodexo
Apply Now
Ready to start your next adventure?
Submit your resume outlining your experience and availability.
If shortlisted, one of our recruiters will contact you for a phone interview to answer your questions and share more about the role.

📌 Business Analyst – Technology Digital & Data (Tddi) | Mon To Fri 38 Hours | Balcatta Support Centre (Perth)
🏢 Sodexo
📍 Perth