St Verena Medical Centre is hiring a Part time Administration Assistant role in Mount Eliza, VIC.
Apply now to be part of our team.
Requirements for this role:
Looking for candidates available to work:
Mon morning
Mon afternoon
Tue morning
Tue afternoon
Wed morning
Wed afternoon
Thu morning
Thu afternoon
Fri morning
Fri afternoon
1 year of relevant work experience required for this role
Working rights required for this role
This is an immediate start position
Love Healthcare.
Love Leadership.
Love Where You Work.
Imagine finishing your day and being just minutes from beautiful beaches and boutique cafés.
At
St Verena Medical Centre
, we are more than just a medical practice.
We are a supportive, professional, and passionate team committed to delivering exceptional patient care while creating a workplace where our people feel valued and empowered.
We are seeking an experienced
Senior Medical Receptionist / 2IC
to join our growing team and play a key role in the ongoing success of our practice.
Why Join St Verena Medical Centre?
Leadership opportunity within a growing medical practice
Competitive remuneration package
Adaptable part-time position
Supportive and collaborative team culture
Work closely with Practice Management and clinical staff
Modern, patient-focused medical centre
Utilise leading healthcare technology including
Best Practice
and
HotDoc
On-site parking
Prime Mt Eliza location
Just 11 minutes from Frankston Beach
Career development and progression opportunities
A workplace where your contribution is recognised and appreciated
About the Role




This is an exciting opportunity for an experienced Medical Receptionist looking to step into a leadership position.
As our Senior Receptionist / 2IC, you will support the day-to-day operations of reception, assist with mentoring and guiding team members, and work closely with Practice Management to ensure the smooth running of the practice.
You will play an important role in delivering an outstanding patient experience while helping foster a positive and productive workplace culture.
Key Responsibilities
Leadership & Team Support
Support and mentor reception team members
Assist with onboarding and training of new staff
Promote a positive and collaborative team culture
Managing staff rosters and coordinating staff coverage to ensure the smooth and efficient operation of the practice.
Support workflow coordination and daily operations
Assist Practice Management with operational initiatives
Reception & Patient Care
Deliver exceptional customer service to patients
Manage appointments, patient enquiries, and incoming calls
Process billing, Medicare claims, and payments
Manage online bookings and patient communications through
HotDoc
Maintain patient confidentiality and privacy
Ensure a welcoming and professional reception environment
Administration & Operations
Utilise
Best Practice




software to manage patient records and clinical correspondence
Support recalls, reminders, and preventative health initiatives
Assist with practice administration and compliance activities
Identify opportunities for process improvement
Support the efficient day-to-day running of the practice
About You
To be successful in this role, you will have:
Previous experience in Medical Reception within General Practice
Senior Receptionist, Team Leader, or 2IC experience highly regarded
Experience using
Best Practice
software
Experience managing appointments through
HotDoc
highly desirable
Excellent communication and interpersonal skills
Strong organisational and time management abilities
A proactive and solutions-focused mindset
Professional presentation and a positive attitude
A genuine passion for patient care and team success
About St Verena Medical Centre
Located in the heart of Mt Eliza, St Verena Medical Centre is a modern and growing practice committed to providing high-quality healthcare to our community.
We pride ourselves on fostering a culture built on respect, teamwork, professionalism, and continuous improvement.
We believe that when our team feels supported, our patients receive the very best care.
Our team enjoys working in a positive environment where collaboration, innovation, and patient-centred care are at the forefront of everything we do.
Apply Now
If you are looking for a role where you can contribute, lead, and grow within a supportive and professional environment, we would love to hear from you.
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📌 Administration Assistant (Melbourne)
🏢 St Verena Medical Centre
📍 Melbourne