Introduction:Dymocks Retail is a nationally recognised multi-channel retail brand with over 40 locally owned and operated stores across Australia.
The largest bookselling network in Australia, we pride ourselves on providing the best experience for our customers through our extensive range of books, gifts, and stationery.Description:LEAD A TEAM.
INSPIRE CUSTOMERS.
DRIVE RESULTS.Work with products customers love - Books, gifts and stationery, plus generous team member Booklover benefits.Lead and develop a high-performing team - Drive a strong sales culture, coach team members and make a real impact on store success.Build your career with an iconic Australian retailer - Join a trusted brand focused on customer experience, people development and growth.We are looking for an experienced and passionate Store Manager to lead our Warringah Mall store.
This is an exciting opportunity for a commercially minded retail leader who loves developing people, delivering exceptional customer experiences, and driving strong business results.About The RoleAs Store Manager, you will take ownership of the store's performance, culture and customer experience.
You will lead a knowledgeable and enthusiastic team, creating an setting where customers love to shop and team members love to work.You will be responsible for building a high-performing team, delivering sales growth, maintaining operational excellence and ensuring every customer receives outstanding service.This is a full time role worked across five days per week, Tuesday to Saturday, with occasional Sunday trading when required.What Success Looks LikeInspires and motivates teams to achieve their bestDemonstrates strong commercial acumen and a passion for retail performancePlaces customers at the heart of every decisionCoaches, develops and recognises people to build team capabilityPlans, organises and prioritises effectively in a fast-paced environmentCommunicates with confidence,



clarity and authenticityLeads by example and creates a positive, high-energy store cultureKey ResponsibilitiesDrive store performance through achievement of sales, profitability and Booklover membership targetsMonitor and optimise key retail KPIs including sales conversion, average transaction value and add-on salesRecruit, coach and develop a high-performing team that consistently delivers exceptional customer experiencesCreate a strong sales culture by leading from the front and engaging with customers dailyManage inventory, stock flow, shrinkage and operating expenses to achieve financial objectivesMaintain high standards of visual merchandising, presentation and operational complianceExecute national campaigns and identify local opportunities to drive traffic and salesAnalyse performance trends and identify opportunities for continuous improvementFoster a workplace culture that is inclusive, collaborative and customer-focusedSkills and ExperiencesAbout YouProven experience leading a retail store or customer-facing businessA strong track record of achieving sales, profitability and customer service targetsDemonstrated leadership capability with experience coaching and developing teamsCommercial acumen and confidence working with sales reports and performance metricsOutstanding communication and relationship-building skillsStrong planning, organisation and problem-solving abilitiesA passion for books, gifts, stationery or specialty retailExperience with retail management systems (Advance Retail and Kronos Workforce Ready highly regarded)Why Join Dymocks?
Lead one of Australia's most recognised and trusted retail brandsBe part of a business passionate about books, learning and customer experienceEnjoy the opportunity to shape culture, develop people and drive business performanceWork with a supportive leadership team committed to your successAccess ongoing learning and development opportunities
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📌 Store Manager - Dymocks Warringah (New South Wales)
🏢 Dymocks Books
📍 New South Wales