Aeroplane Agency exists for brands who want to build authentic connections with consumers through unique entertainment and culture partnerships.
We use our positioning as an agile consultancy agency to develop commercial strategies for festivals, events and brands.
We ideate and create for brands looking to partner with entertainment festivals and events and build out and deliver physical or digital activations.
Aeroplane sits within the Bolster Group of brands, and works closely with the Bolster team which enables us to deliver end-to-end culture marketing campaigns for our clients, with all services under one roof.
Role Purpose
Based full-time on a 6 month fixed term contract in Melbourne, the Partnerships Manager at Aeroplane Agency is responsible for delivering seamless, end-to-end execution of brand partnership campaigns across Australia's most exciting festivals and events.
From WIP documents to bar signage, you're across it all – ensuring contracted benefits are delivered on time, on budget, and above expectation.
You're a detail-driven operator who thrives in a fast-paced environment, juggling multiple projects with calm confidence.
Your superpower is relationship management – you can chat to festival clients, brand partners, suppliers and stakeholders with equal ease, ensuring everyone is informed, aligned and happy.
Whether it's building smart workflows, suggesting creative solutions, or keeping things moving when timelines get tight, you make the client experience feel effortless (and fun!)
Three key areas of focus include:
Client Relationship Management (Brand & Festival Clients)Partnerships DevelopmentPartnerships Delivery
ImplementationMarketingBar OperationsTicketing
What You'll Be Doing
Client Relationship Management (Brand & Festival Clients) (20%)
Foster strong, long-term relationships with key brand and festival stakeholdersRepresent Aeroplane confidently in all meetings, with ability to speak to all areas of the businessProvide exceptional service at every touchpoint, acting as the go-to across the delivery lifecycleContribute to the development of current ideas and offerings to support client growth
Support the development of customised proposal documents and present to clients as requiredBe proactive in identifying opportunities to up-sell, renew and expand existing partnershipsCommunicate clearly and frequently with all internal and external stakeholdersEnsure client expectations are exceeded, by conducting frequent temperature checksRepresent Aeroplane at industry events, capitalise on opportunities to build new relationships
Partnerships Development (20%)
Contribute to brand prospecting brainstorms and help build ideas and offerings for clientsSupport the creation of partnership decks and jump in on presentations to partners as neededLend a hand with addressing client feedback post-meeting, collating next steps and actionsCollaborate on deck development for brand partners, shaping bespoke festival activation ideas – both physical and digital – aligned to partner briefs or proactive opportunitiesProvide assistance to the Client Partnerships team throughout the business development process, as required, perform ad-hoc tasks with eagerness




Partnership Delivery (60%)
Implementation
Lead the execution of partnership deals once contracts are signed and foundations are in placeEnd-to-end management of campaign / project delivery, from briefing to post-event reportingBuild WIP docs, set agendas and follow-ups for client meetings, keeping all deliverables on trackDeliver creative, strategic, and logistical solutions to help partners activate effectivelyAssist with management of partner ticket allocationsAssist with invoicing and reconciliation processes, in collaboration with Client Partnerships teamIdentify and troubleshoot delivery risks early, offering smart solutions to avoid issuesEnsure all projects are delivered on time, within budget and to a high standardContribute to successful management of marcomms and bar signage budgetsWork closely with the Client Partnerships and Project Delivery team to refine our ways of working
Marketing
Drive the creation and delivery of strategic marketing initiatives that align with client objectivesLead marketing communications across brand partners, event/festival marketing teams, and clients, acting as the key liaison throughoutPrepare detailed briefs of partner and client asset requirements for the Creative Solutions teamOwn copy creation and oversee the end-to-end rollout of social media content for partnership clients across all relevant platformsLiaise with brand partners to obtain logos and brand guidelines, identify logo placement opportunities across all festival assets, and establish partner hierarchy with marketing teamsManage physical and digital brand collateral, ensuring accurate and consistent logo placementHelp develop and maintain budgets and timelines for marketing deliverables – closely monitor project finances including scope creep prevention and the protection of PT margin, and keep on top of deadlines for approvals and launch dates for assetsAct as the main liaison between the specialist delivery team(s), any external contractors and the client throughout the asset production process, to gather feedback and make necessary adjustments, addressing client feedback and revisions efficientlyReport on the delivery and impact of marketing benefits associated with brand partnerships, within a reasonable timeframe and with all relevant informationMaintain a delightful client service experience at every touchpoint, create authentic relationships with our partnersKeep a finger on the pulse of emerging trends in experiential marketing, brand activations and marketing campaigns (more broadly), share thought leadership with clients and peers
Bar Operations
Assist with delivery of the bar operations from a partner perspectiveAct as the key liaison between beverage clients and bar operators/venues,



ensuring accurate execution of partner inclusions throughout the eventWork with the Senior Partnerships Lead across the entire bar signage process, from briefing and design, to stakeholder approval and installationReport on bar sales for beverage partners and share insights with clients
Delivers exceptional client service at every touchpointHighly organised; manages complex workflows, timelines and budgets with easeBuilds strong, lasting relationships with clients, suppliers and internal teamsRemains calm, clear-headed and solutions-oriented when things get busyUses time smartly; balances competing deadlines without dropping the ballClear, confident communicator – written, verbal and visualOpen-minded and adaptable; happy to jump in wherever neededAlways thinking in solutions; acts quickly to solve problemsProactive and self-starting – always two steps aheadUnderstands how brand partnerships and events connect with audiencesComfortable working independently; keeps things moving without hand-holding
Our Culture
Best described by our values, which serve as the guiding principles in how we interact with our peers, partners and clients:
Eyes on culture.
We connect our clients to culture and current affairs, immersing ourselves in the communities we serve.
We know everything they need to know.We turn up.
In a presentation.
At a launch.
At an event.
In a WIP.
For our clients and teammates, every day.We roll with the punches.
We know the nature of this work is unpredictable.
We do our best work when we're thrown a curveball, or dive into the deep end.We keep it real.
You can't fake what we do.
We strip away the BS and build trusting relationships.
Knowledge, transparency, authenticity – this is what we're about.It's in our hands.
We take responsibility, stay one step ahead, push outside our comfort zone and never phone it in.
We'd rather fail trying something new than die wondering.
What You Can Expect From Us
Interesting, exciting, and challenging work with an enviable list of clientsSupport, guidance, and growth including an annual learning and development budgetFortnightly 'Bolster Uni' sessions featuring both internal and external speakersFlexible working model with office and WFH days split *****Free coffee, Class Pass credits and access to Masterclass online trainingEmployee Assistance Program (EAP) services including counselling and wellbeing resourcesComplimentary tickets to industry, music and arts eventsProgression – recognition and reward for your efforts
We believe that diversity of thought, skills, experiences and background create more effective and successful teams.
We promise equal opportunity for all applicants, irrespective of gender, age, ethnicity, cultural background, race, religion, disability, or sexual orientation.
Bolster values diversity and nurtures the uniqueness of our team and the individuals who make us stronger.
We encourage candidates from diverse and / or minority backgrounds to express their interest.
Our team is excited to share our experience, share our space and share the mic.
We believe in creating a working environment where each individual is able to bring their full self to work and is valued for their unique contribution.
#J-*****-Ljbffr

📌 Partnerships Manager (Victoria)
🏢 Bolster Digital
📍 Victoria