4 days in the office, stunning waterfront location$100K to $120K package including super (Flexible for the right person!)Permanent, Full Time OpportunityIT Analyst, Level 2 Support EngineerBrighton, Melbourne4 days in the office, stunning waterfront location$100K to $120K package including super (Flexible for the right person!)Permanent, Full Time OpportunityWhy Join?
This is an excellent prospect to join a growing global energy organisation at an exciting stage of its journey.
You will be part of a collaborative and supportive technology team, working with modern cloud, infrastructure, networking, and cybersecurity technologies in a critical services environment.The role offers broad exposure across Microsoft 365, Azure, networking, security, end user support, and enterprise infrastructure, making it ideal for someone looking to further develop their technical skills and build a long term career.Experience within the Energy, Utilities, Operational Technology (OT), Critical Infrastructure, SOC, SOCI, Cyber Security, or Managed Services (MSP) sectors will be highly regarded.The OpportunityAs an IT Analyst, you will provide Level 1 and Level 2 support while helping maintain and improve the organisation's IT infrastructure and cloud environments.
You will play a key role in supporting business users, managing Microsoft technologies, maintaining security standards, and contributing to ongoing technology initiatives.This role offers a great blend of operational support, infrastructure administration, cloud technologies, networking, and cybersecurity exposure.Key ResponsibilitiesSupport and administer enterprise IT infrastructure across on premises and cloud environmentsMaintain and support Microsoft 365 technologies including Exchange Online, Teams, SharePoint, OneDrive, and related servicesManage and monitor Azure and cloud based platformsTroubleshoot and resolve Level 1 and Level 2 technical issues through the service deskMaintain system performance, backups, patching, and health monitoringConfigure and support laptops, desktops, mobile devices,



and peripheral equipmentSupport networking technologies including switches, wireless access points, and firewallsAssist with cybersecurity operations, incident investigation, and disaster recovery activitiesCoordinate with external vendors and service providersSupport video conferencing and collaboration technologiesContribute to infrastructure and technology improvement initiativesAssist with IT asset management and equipment lifecycle activitiesProvide occasional support to international offices and remote locationsParticipate in after hours maintenance and planned system upgrades when requiredAbout YouYou will be a proactive and technically capable IT professional who enjoys solving problems and supporting business users in a fast paced environment.Key Skills & Experience5+ years of experience in IT Support, Infrastructure, Systems Administration, or similar rolesStrong Microsoft 365 administration and troubleshooting capabilityExperience supporting Azure cloud environmentsSolid understanding of Windows operating systems and enterprise infrastructureExperience supporting networking technologies including switches, wireless networks, and firewallsExposure to cybersecurity controls, security monitoring, and incident responseStrong communication and stakeholder engagement skillsA proactive mindset with a genuine desire to learn and growExperience within Energy, Utilities, Critical Infrastructure, Operational Technology (OT), Cyber Security, or Managed Services environments is advantageousDriver's licence and access to a vehicle would be beneficialKeywordsIT Infrastructure Analyst | Systems Administrator | IT Support Analyst | Microsoft 365 Administrator | L2 Support Engineer | Azure Administrator | Infrastructure Support Engineer | IT Systems Analyst | Cloud Support EngineerPeoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs.
We welcome applications from people of all backgrounds, identities, and experiences.
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📌 It Analyst - Level 2 Support Role (Victoria)
🏢 Peoplebank
📍 Victoria