Senior Coordinator
Temporary through 2 April ****
DCS Clerk Grade 9/10 - Package includes base salary
($129,464 to $142,665)
plus superannuation and annual leave leading.
Sydney CBD or Bathurst location - hybrid working conditions and a 50% office presence required.
About the role:
Cyber Security NSW, Commercial &
Business Operations team has a temporary opportunity for a Senior
Coordinator to join the team.
We are seeking a proactive and experienced operator to provide leadership
and high-level business support across Cyber Security NSW, ensuring
the efficient operation of the branch.
The Senior Coordinator is responsible for delivering
high‐quality
advice, guidance, and support across operational functions, strategies and policies
to drive effectiveness and efficiency in the achievement of strategic and
operational objectives.
To learn more about the role please review the Role Description or contact the Hiring Manager via ******.
About you:
High level organisational and time management skills
Ability to work independently and proactively manage multiple tasks within deadlines.
Demonstrated capability to adapt quickly in a dynamic environment and maintain strong attention to detail while supporting a high volume of operational requests.
Leadership
and coordination of business operations and system-related activities
Experience coordinating
workloads, managing competing priorities and providing guidance to stakeholders
to ensure effective delivery of business operations.
Ability to lead small
project teams, oversee system improvements, and contribute to policy and process
development to optimise ERP usage.
Customer
& Stakeholder Communication
Excellent interpersonal and
communication skills, with the ability to build effective relationships,
collaborate with technical and non‐technical stakeholders, and
translate system requirements into clear guidance for users.
Experience
preparing documentation, training materials and reports for diverse audiences.
Strong
analytical, problem-solving and data management skills
Highly developed skills in
analysing system behaviour, identifying issues, diagnosing root causes and
implementing effective solutions.
Demonstrated ability to interpret complex
data, prepare insights and ensure data integrity to support informed decision-making
and operational efficiency.
Contribution
to continuous improvement and change initiatives
Demonstrated experience
supporting or leading process improvements, system upgrades, change management
activities and optimisation programs to enhance operational effectiveness.
Ability to identify opportunities for improved system functionality and streamlined
business processes.
Business system administration and support
Proven ability to manage, maintain and support complex system applications including troubleshooting, user support, workflow configuration, automation,



data validation and system enhancement activities.
Experience ensuring accuracy and performance while supporting business processes across finance, procurement, HR or other related functions.
Essential requirements
Can manage competing priorities, budgets, and timelines using structured project management methodologies.
Are skilled in managing stakeholder expectations, facilitating collaboration, and resolving conflicts to achieve shared outcomes.
Have proven experience in fostering a positive and inclusive team culture, mentoring staff, and managing performance.
Related tertiary qualifications or equivalent professional experience.
Must be an Australian Citizen with an ability to obtain and maintain a NV1 level security clearance, and willingness to undergo a criminal history and identity verification and ongoing probity checks as a condition of employment.
About the team
Office of the Chief
Cyber Security Officer
The Office of the Chief Cyber Security Officer
provides administrative and communications support for Cyber Security NSW to
enable the coordinated delivery of organisational objectives.
The team ensures
risk is appropriately managed through oversight of the commercial and business
activities for the organisation and provides high-level executive assistance to
the NSW Chief Cyber Security Officer.
Why join us?
Flexible working:
We offer a broad range of adaptable working arrangements.
Career development:
Ongoing learning and development opportunities through expert-led sessions, online training and professional development opportunities.
Work-life balance:
Flex time accrual for extra hours worked (for non-Exec roles) based on a 35-hour work week.
Wellbeing support:
access to employee assistance programs, including EAP, Fitness Passport, and wellbeing initiatives.
Inclusive culture:
staff led Employee Resource Groups (ERGs) including DCS Pride, Young Professionals Network and more.
Leave entitlements:
Four weeks annual leave and paid sick leave, carer's leave, and long service leave.
How to apply
Please click 'Apply Online' and submit your application with:
A resume (max four pages) detailing relevant knowledge, skills and experience.
A cover letter (max two pages) addressing how you meet the key accountabilities within the Role Description and the Job Advert.
Submissions
that have not followed the above or that are submitted via email will
not be considered.
About Cyber Security NSW
Cyber Security NSW provides centralised services and




all-of-government leadership to drive a cyber-resilient NSW Government that can
safeguard the confidentiality, integrity and availability of government
systems, services and data for NSW communities.
Cyber Security NSW is an all-of-government function located within Digital NSW in the Department of Customer Service.
Learn more about
Our Vision
and
Cyber Security NSW
.
ID Support NSW is a nation-leading business unit in Cyber Security NSW that deliver public-facing advisory services dedicated to assisting victims of identity theft and crime and supports the NSW Governments data breach response.
With recent data breaches and increasing fraud, identity resilience is key to preventing misuse.
Learn more about ID Support NSW
and help shape how identities are protected and remediated in NSW.
Additional information
Talent pool:
A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.
Reasonable adjustments:
The selection process will include assessment
techniques to determine your suitability.
For questions relating to the
process, assistance with your application or the request of a reasonable
adjustments please contact the Talent Acquisition Team at ******.
Salary Grade 9/10, with the base salary for this role starting
at $****** base plus superannuation
Click
Here
to access the Role Description
.
For enquiries relating to recruitment please
contact Amy Vierboom via ******.
Visit the
Capability Application Tool
to prepare for the recruitment process by accessing
practice application and interview questions based on the focus capabilities
listed in the role description.
Closing Date: Tuesday 10th March **** @ *****am
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives
you the opportunity to help improve government services and be part of reform that
benefits people across NSW.
We are
focused on delivering excellent customer service, digital transformation, and
regulatory reform.
Come join us and influence the future of our great state.
Belong in our diverse and inclusive
workplace
The
strength of our workforce lies in its diversity and embracing difference, while
the key to our success is leveraging the contributions of employees with
different backgrounds and perspectives.
You can view our full diversity and inclusion statement
here
.
We want you to bring your best self to this application process.
If you have any support or access needs that may
require adjustments to allow you to fully participate in this selection process
(including an alternate format of the application form) please contact ****** or ************.
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process

📌 Senior Coordinator (Australia)
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