Lead the people journey from day one.
Shape the culture.
Build the team.
Open the hotel.
AC Hotel by Marriott is coming to the Gold Coast, and we are seeking an experienced and passionate
Human Resources Manager
to play a pivotal role in the successful pre-opening and ongoing operation of this exciting new property.
As the senior on-property HR professional, you will lead all aspects of Human Resources, partnering closely with hotel leadership to attract top talent, create an exceptional associate experience, and establish a high-performing culture aligned with Marriott International's world-class standards.
This is a unique opportunity to leave your mark on a new hotel from the ground up while being part of the world's leading hospitality company.
About AC Hotels by Marriott
AC Hotels by Marriott celebrates the beauty of simplicity with thoughtfully designed spaces, purposeful experiences, and attention to every detail.
Inspired by European modernism, our brand delivers a sophisticated guest experience while creating an engaging and empowering environment for associates.
As part of Marriott International, you'll have access to exceptional career development opportunities, global mobility, and the chance to be part of a company recognized for putting people first.
The Role
Reporting to the
Multi-Property Director of Human Resources
, you will be responsible for leading all property-level HR functions, including:
Pre-opening recruitment and workforce planning
Talent acquisition and onboarding
Associate engagement and recognition programs
Learning and development initiatives
Performance management and talent development
Employee relations and workplace culture
HR compliance and employment legislation
Work health and safety partnership
Workers compensation and return-to-work coordination
Payroll administration oversight
HR reporting, audits, and administration
Budget management and cost control
You will act as a trusted advisor to the Operations Manager and department leaders, ensuring HR strategies support business success while delivering an exceptional associate experience.
Key Responsibilities Pre-Opening & Talent Acquisition
Lead end-to-end recruitment for all hotel departments
Build strong relationships with local schools, community groups, and industry partners
Coordinate recruitment campaigns, career fairs, and talent sourcing initiatives
Support Marriott's Access to Opportunity and community engagement programs
Develop onboarding experiences that create memorable first impressions
Associate Engagement & Culture
Drive associate engagement, recognition, wellbeing,



and TakeCare initiatives
Coordinate engagement surveys and action planning
Create meaningful programs that celebrate achievements and milestones
Foster an inclusive, collaborative, and people-first culture
Champion Marriott's values and AC Hotels brand culture
Learning & Development
Coordinate orientation and onboarding programs
Support leadership capability development
Monitor compliance and mandatory training completion
Promote individual development planning and career growth opportunities
Drive a culture of continuous learning
Employee Relations & Compliance
Provide advice and support on employee relations matters
Maintain compliance with Fair Work legislation, Awards, and company policies
Manage HR records, audits, and documentation
Support workplace investigations, disciplinary matters, and performance management processes
Ensure best-practice HR standards across the hotel
About You
To be successful in this role, you will bring:
Previous Human Resources leadership experience within hospitality, tourism, hotels, or a related service industry
Strong recruitment and talent acquisition experience, ideally within a pre-opening or high-volume setting
Sound knowledge of Australian employment legislation, Awards, and HR best practices
Experience managing employee relations, engagement, and culture initiatives
Strong organisational and project management skills
Excellent communication and stakeholder management abilities
A proactive, hands-on approach with the ability to thrive in a fast-paced environment
Passion for developing people and creating exceptional workplace experiences
Preferred Qualifications
Degree or Diploma in Human Resources, Business Administration, Organizational Psychology or a related discipline
Experience within Marriott International or another global hospitality organisation is highly regarded
Experience supporting hotel openings or large-scale recruitment projects is advantageous
Why Join Us?
Be part of an exciting hotel pre-opening journey
Build a team and culture from the ground up
Work with a globally recognized hospitality leader
Access outstanding learning and career development opportunities
Enjoy Marriott International associate benefits




Join a people-first organisation committed to wellbeing, inclusion, and growth
Ready to Shape Something New?
If you're passionate about people, culture, and creating exceptional associate experiences, we'd love to hear from you.
Apply now and help bring AC Hotel by Marriott Gold Coast to life.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
We actively foster an workplace where the unique backgrounds of our associates are valued and celebrated.
Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Important notice for candidates:
Job scams are on the rise.
Please keep these guidelines in mind when applying for any open roles.
• Only apply through official Marriott channels.
We don't use any third-party services or platforms for our recruitment other than to advertise roles.
• Always double-check the emails you receive.
Make sure all communications are being done through official Marriott emails, with an @marriott.com (or one of the other Marriott brands when applying for other Marriott hotels)
We won't ask for payment or personal financial information during the hiring process.
If anyone does ask you for this, it's a scam.
Report it immediately.
At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer.
Whether it's the artful pour of a drink or the sleek, edited environment, AC Hotels and our family members believe that if we have time to make it, we have time to make it beautiful.
Our guests recognize and appreciate the precise design of AC Hotels and the detail-oriented nature of our family members.
If you are looking for true hospitality, AC Hotels offers the perfect environment.
Family members express a global mindset and passion for detail.
They present a natural curiosity to learn and try new things.
Whether staying current with trends in art, technology, or design, family members are eager to share with guests and others.
Family members look to delight others and always ask themselves how they can improve the service experience.
If this sounds like you, we invite you to explore career opportunities with AC Hotels.
In joining AC Hotels, you join a portfolio of brands with Marriott International.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.

📌 Human Resources Manager (Gold Coast)
🏢 Marriott International
📍 Gold Coast