Business Analyst
At the
NSW Department of Education
, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.
Ongoing Full-Time
Located in Parramatta with flexible working arrangements available
Salary range $129,464 - $142,665 plus employer's contribution to superannuation and annual leave loading.
About the role
The primary purpose of the role is to support the delivery of user centred digital products by gathering insights, shaping user journeys and ensuring requirements reflect how people actually interact with service
For further information please click here to view the
role description
About you
Showing experience with using UX research insights to guide prioritisation and support evidence-based decision making.
Using tools such as SQL, DevOps and Confluence to manage requirements, track progress and validate data.
Strong stakeholder relationship management skills
Knowledge of and commitment to implementing the Department's
Aboriginal Education Policy
and upholding the
Department's Partnership Agreement with the NSW AECG
and to ensure quality outcomes for Aboriginal people.
Essential requirements of the role
Valid clearance to work with Children (Working with Children Check)
Tertiary qualifications in a relevant discipline and/or equivalent industry experience
Demonstrated understanding of and commitment to the value of public education
Basic working knowledge of SQL, including the ability to run queries to check data quality and support testing activities.
Experience translating UX findings into clear functional requirements
Demonstrated understanding of and commitment to the
value of public education
.
Benefits




Flexible working arrangements
35 hour working week
Competitive, salary sacrificing, employer's contribution to superannuation and annual leave loading
Flex Leave entitlements, generous holidays & leave conditions
Opportunities for advancement and mobility across the Department to support your growth opportunities
How to apply
Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role as well as providing an answer to the pre-screening question below:
Pre-screening Question
Describe a time when customer feedback or usability issues conflicted with business or technical requirements.
How did you advocate for the customer and what was the outcome?
(300 words max)
Applicants are encouraged to prepare their application materials independently.
The selection panel values authentic and personally written responses that reflect your own experience, insights and alignment with the Department's values and priorities.
Please refer to
the Applicant's Guide to Applying
to assist you with your application.
If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education,
click here
for instructions on how to submit your application.
All other applicants please submit your application by clicking 'Apply Now'.
Note:




the selection process will include a range of assessment techniques to assist in determining your suitability for the role.
Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.
This is a child-related role.
As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment).
Visit the
website
for more information.
Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa).
Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa.
Closing date 10 March **** at 11:59pm.
For role enquiries please contact Lorri Cohen Manager Skills Data Products & Visualisation at
******
We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability.
If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the
Diversity and Inclusion Team
(
******
) or visit
NSW Department of Education Diversity and Inclusion.
A recruitment pool may be created through this recruitment process.
A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.

📌 Business Analyst (Australia)
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