31 Jul
|
Central Queensland Radiology
|
Rockhampton
31 Jul
Central Queensland Radiology
Rockhampton
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Start your new chapter today at CQR!
Are you an energetic and compassionate Medical Receptionist ready to make a real difference in the lives of patients?
Join a high-performing team known for its warmth, expertise, and exceptional care - and enjoy a workplace that truly recognises and rewards your contribution.
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About Us
Central Queensland Radiology (CQR) is part of the Integral Diagnostics (IDX Group) - one of Australia and New Zealand's leading providers of quality diagnostic imaging.
With eight fully accredited practices across Gladstone, Rockhampton, Yeppoon, and Emerald, we deliver world-class services with a strong regional heart.
We also collaborate closely with our Sunshine Coast Radiology colleagues, providing services across both private clinics and hospitals.
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About the Role
We're looking for a friendly and motivated Medical Receptionist to join our welcoming front desk team at
Rockhampton Base Hospital.
As the first point of contact, you'll play a vital role in supporting inpatients and outpatients accessing a full range of imaging services - from X-ray, Ultrasound, CT to MRI and Interventional Procedures.
This is a Monday to Friday role, rostered between 6.30am and 6pm, with the option to work a 9 day fortnight giving you the work-life balance you deserve.
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A Day in the Life
Greeting patients and creating a welcoming first impression
Managing bookings, billing, and payments (Medicare, health funds, EFTPOS)
Working closely with Medical/Surgical wards and our technical team
Inpatient procedure and CT Injection bookings
Coordinating with referrers and doctors for appointments and results
Attending staff meetings and ongoing training sessions
Maintaining compliance with workplace health & safety and company policies
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About You
You'll thrive in this role if you have:
Previous experience in healthcare reception (Medical Imaging, Dental, Allied Health or similar) - highly regarded
A professional, approachable, and confident communication style - in person and over the phone
Knowledge of medical terminology or practice management systems (an advantage)
A collaborative, proactive attitude and high integrity
A well-presented and patient-focused approach
Excellence in customer service delivery in order to exceed patient and referrer expectations.
Effective communication and interpersonal skills to show patients care, compassion, and empathy
Excellent attention to detail to ensure patient confidentiality
Excellent interpersonal skills to assist in building partnerships and fostering cooperative relationships across the business.
Detailed analytical and problem-solving skills
Strong attention to detail and focus on completing high quality work
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Why Join Us?
At CQR, we know our people are our greatest strength.
Here's what you'll enjoy:
A strong culture that fosters teamwork, community, and inclusivity.
State of the art training program dedicated to preparing you with the necessary skills and knowledge to excel in your career
Full Uniform provided
Staff recognition programs, awards and referral bonus scheme
Fitness Passport with over ****+ locations nationwide
Employee benefits such as paid paternal leave, assistance programs, discounted healthcare for you and your immediate family.
Fantastic development opportunity to further your career with Imaging Queensland
How to apply
Click "Apply" today or reach out to Jodie on
04•• ••• 487
with any questions.
We welcome applications from Aboriginal and Torres Strait Islander peoples with relevant skills and experience.
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Start your new chapter at CQR - where care begins with you.
📌 Medical Receptionist (Rockhampton)
🏢 Central Queensland Radiology
📍 Rockhampton