You're agile, keen and open to meaningful work and opportunities that come your way.
Work in an organisation based on purpose, structure and process.
You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations.
In this role, you'll:
Work as part of a team delivering customer advocacy, public education and transparency initiatives that strengthen understanding of toll road services and build confidence in NSW's tolling system.
You will lead the development and delivery of customer education and awareness strategies, creating clear and accessible public-facing materials, and embedding evidence‐based customer insights into decision-making across NSW Motorways and the broader transport network.
You will lead and shape new approaches to public education and engagement, improving transparency, accessibility of information and customer understanding in a high‐profile, highly regulated toll road environment where community trust and public scrutiny are critical.
For more information on this position,
view
the role description and Manager, Education & Awareness
information pack
.
About you
Your stakeholder engagement, communication and public education expertise, formed across government, regulated industries or complex customer-facing environments will see you excel.




You're recognised as a credible and persuasive communicator, skilled at translating complex and technical information into clear, plain‐English messages, and experienced in working with senior leaders, external partners and diverse community groups to deliver improved customer outcomes.
Tertiary qualifications or demonstrated, relevant, equivalent qualified experience.
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system.
We connect people, communities and industry every day.
Join us
Our workforce is as diverse as the community we serve.
If you'd like further information on our inclusion and diversity initiatives, visit
Transport careers
.
Flexible work options may be available.
Learn more via
Flexible work options and policy
Apply today
Applications close 11:59 PM 11th May ****.
For more information about this role, please contact ******.
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply.
Visit
Supporting Aboriginal People
or
Supporting People with Disability
for more information or speak to your talent team member to arrange any adjustments to how you interact with us.
Learn more about how to apply via
Our recruitment process | Transport for NSW
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📌 Manager Education & Awareness (Australia)
🏢 the original
📍 Australia