Workforce Insights & Reporting Officer
This opportunity offers:
Ongoing employment
Full time role & 35 hour working week
RFS Level
6/7
Attractive annual salary $101,284 - $111,757 p.a. plus 12% superannuation
Location: Sydney Olympic Park (flexible working arrangements considered)
Looking for more information?
Why not reach out to our role expert, Rachel Saliba, Manager Workforce Strategy & Analytics, for a confidential chat on ************ or email ******.
Join Our Team: Protect, Serve, and Make a Difference!
We are the
Rural Fire Service
(RFS), a dedicated community of volunteers providing fire and emergency services to approximately 95% of NSW.
When you work with the RFS, you join a passionate team committed to protecting our neighbours, the wider community, and the environment from the threat of bushfires and other emergencies.
With over 70,000 volunteer members and staff, we embody the spirit of mutual respect, support, friendship, and camaraderie.
We are one team with many players, united by a single purpose.
If you share our passion for community service and environmental protection, we want to hear from you!
Become a part of our mission to safeguard lives and our cherished NSW landscapes.
What you'll be doing:
As the Workforce Insights & Reporting Officer, you will support the Workforce Strategy & Analytics team by maintaining and analysing workforce and establishment data to inform strategic workforce planning and decision making across the RFS.
You will help develop and implement workforce strategies through high quality data management, analysis, reporting, presentation and project support that enable strategic workforce planning and decision making.
Ideal Candidate:
You are a detail oriented workforce or HR data professional who enjoys turning workforce data into practical insights that support strategic decisions.
You are comfortable working with HR systems such as SAP (or similar), can maintain high quality data, and can produce explicit reports, dashboards and workforce profiles for a range of audiences.
To thrive in this role you will have:
- Experience maintaining workforce, establishment and/or position related data, including organisational structures, in SAP or similar systems.
- Experience extracting, analysing and interpreting workforce data to produce insights, reports and dashboards.




- Experience working collaboratively within a team to develop and deliver workforce insights that support projects and service delivery.
- Understanding of workforce planning principles, metrics and methodologies, and experience contributing to HR services or project delivery.
If you are interested in finding out more about this opportunity, please access the
Role Description
and our
organisation structure
.
Note:
As per the role description, candidates are required to meet minimum essential requirements.
If you do not meet the essential requirements for this role, your application may not progress to shortlisting.
Why work for us?
Corporate uniform available
Attractive leave entitlements including
4 weeks
annual leave per year, plus more
Free access to our Member Assistance Program (MAP) for all RFS members, and their immediate family
Salary packaging options available
One 'Agreed Absence' leave day per calendar month
Ongoing learning and professional development programs (RFS is a Registered Training Organisation giving you access to various internal courses)
Partnership with Fitness Passport for eligible RFS staff and their families to access more than 845 gyms and pools!
You'll also get to enjoy:
Easy access to Sydney Olympic Park Train Station, bus services and parking facilities
Local eateries and childcare facilities
Sydney Olympic Park Entertainment and Sports Precinct, including Accor Stadium, Qudos Bank Arena, Sydney Showgrounds, and Bicentennial Park
Eligible staff are invited to join the local Sydney Olympic Park
Connected Membership
program, at an additional cost
To embark on your RFS journey:
To be considered for this opportunity, you must submit your application by clicking
'Apply Now'
through the relevant advertisement on
RFS Careers
,
and attach:
A
cover letter
in PDF format, addressing how you meet the essential requirements of the role, outlining your suitability and why you are interested in this opportunity;
A
resume
in PDF format, including two current/recent
professional
referees (please include email address and contact number)
Respond to




two targeted questions
within the online application process (maximum 500 words each):
Provide an example of when you extracted and analysed workforce data to produce insights for decision makers (for example, a report, dashboard or workforce profile).
What was the purpose, how did you analyse and present the data, and how did your work influence decisions or actions?
Describe a time when you were responsible for maintaining workforce, establishment or position‐related data in a HRIS such as SAP or a similar system.
What was the situation, what steps did you take to ensure data accuracy and integrity, and what was the outcome?
Candidates are encouraged to prepare their applications independently to ensure they accurately reflect their skills and experience.
The Rural Fire Service values authentic, original responses that reflect individual perspectives and alignment with its values and priorities.
Skills, knowledge, and capability will be assessed and verified through the capability assessment process.
Please submit your application no later than 11:55pm Sunday 8 March ****.
Important recruitment Information
A
recruitment (talent) pool
may be created through this recruitment process to fill future ongoing, temporary, casual and term, full time or part time opportunities.
We value a diverse and inclusive workplace and are committed to ensuring our employees represent the diversity of communities that we serve.
If you require an
adjustment
during the recruitment process, please include any details that you are comfortable sharing during the application process, alternatively, you can reach out to the role expert to discuss.
The recruitment process may involve a range of assessment activities to determine your capabilities for the role (aligning to the
NSW PSC Capability Framework
).
The
Capability application tool
is designed to help job applicants understand and use the NSW Public Sector Capability Framework when applying for jobs with the NSW government.
Additional checks for successful applicants will include referee checks and criminal history checks.
Learn more about how RFS members support communities across NSW below
Vacancy Reference: R******
This may not be the role for you, however you can check out other vacancies in the RFS
here
, or consider
volunteering
with your local Brigade.

📌 Workforce Insights & Reporting Officer (Australia)
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📍 Australia