Hardship Review
Board Members (Non-Government)
Agency: Department
of Customer Service - Hardship Review Board
Closes: 12 June
****, Friday at 10am
About the Role
The Hardship Review
Board is seeking applications from appropriately experienced members of the
community to fill 2 recently created roles for non-government members.
The government has
recently expanded the membership and scope of the Hardship Review Board to
include 2 non-government members, with the Board's role now also to provide
policy advice to the Minister on hardship in respect of fines, state debts and
taxes.
The new members
will bring the benefits of their lived experience and expertise in the
community to strengthen the Board's decision-making capabilities and enable it
to provide informed advice to the Minister on matters related to the Board's
remit.
A
bout the Hardship
Review Board
Revenue NSW has
multiple options available to individuals experiencing hardship to help them
resolve their fines, fees or taxes.
These include allowing more time to pay,
reducing the amount of the debt, writing off or waiving the amount completely
or undertaking activities as an alternative to payment.
When an application
to access one of these options is declined by Revenue NSW individuals can apply
to the Hardship Review Board to have that decision reviewed.
The 2 new
non-government members will join delegated representatives from each of the
Department of Customer Service, Department of Communities and Justice and the
Treasury.
Individuals can apply
to the Board if Revenue NSW has declined an application:
To write off an
overdue fine, fee or tax
For more time to pay a
fine, for or tax
To approve a work
and development order for a fine
The Board will
consider an application based on the individual's financial, medical and/or
domestic circumstances to determine whether repaying the debt will place the
individual in hardship.
Individuals apply in
writing to the Board, providing evidence in support of their application.The
Board is empowered by legislation to alter the decisions made by Revenue NSW
and direct it to, in full or in part, write off or waive an amount, extend the time
to pay the debt or (for fines)



permit the applicant to resolve the debt through
completion of a Work and Development Order.
The Board does not,
however, consider the validity of a fine, fee or tax as there are separate
pathways available for individuals to lodge an objection, have the matter
reviewed or heard in an appropriate court.
The Roles
The Board meets
regularly to consider applications from individuals who have had certain
decisions made by Revenue NSW about their fines, fees or taxes reviewed.
Meetings are generally virtual and applications are considered in the absence
of the applicant.
A Board member's
role is to review the information provided by the individual to determine if
payment of the fine, fee or tax would place them or their immediate family in
unreasonable hardship.
Decisions are made
based on the consensus of all Board members.
The new
non-government members will also provide input into the formation of policy
advice to the Minister on reform relating to fines, state debt and taxation
laws.
The Hardship Review
Board is classified as a D5 level Board under the
Classification and Remuneration Framework for NSW Government Boards and Committees
.
In
line with this framework, remuneration for the non-government members has been
set at $1,000 per meeting with board members being appointed for a term of up
to two (2) years.
About you
Non-Government
Board members must have qualifications or experience in one or more of the
following areas
Experience of
having worked in the community welfare or social services sector assisting
individuals in relation to financial hardship matters
NOTE: This is a mandatory requirement for at least one of the non-government
board members.
An understanding of
the fines, debts and taxes administered by Revenue NSW.
In depth knowledge




of issues related the various types of hardship that may be experienced by
people dealing with Revenue NSW.
A demonstrated
understanding of the community members who deal with Revenue NSW across the
fines, debt and taxation business streams.
Experience in
supporting people from a diverse range of backgrounds.
Experience in the
development of social and financial hardship policy advice.
Please note that a "Non-Government member" is a person
who is not:
Employed in the Public Service, within the meaning of the Government Sector Employment Act ****, or
A member of the Legislative Council or the Legislative Assembly, or
Employed under the Members of Parliament Staff Act ****, or
A judge or the holder of a judicial office, whether exercising judicial, ministerial or other functions.
How to apply
Apply by clicking
on link below
Applications close
Friday 12 June ****
For more
information please contact: ******
Salary Grade Board Member D5, with the payrate for this role being $**** per meeting attended
Closing Date: 12th June ****, Friday at 10am
Careers at Department of Customer Service
A career at the Department of
Customer Service (DCS) gives you the chance to help improve government services and be part of reform
that benefits people across NSW.
We are focused on delivering excellent customer service, digital
transformation, and regulatory reform.
Come join us and influence the future of our great state.
Belong in our diverse and inclusive
workplace
The strength of our workforce lies in its diversity and embracing
difference, while the key to our success is leveraging the contributions of employees with different
backgrounds and perspectives.
You can view our full diversity and inclusion statement
here
.
We
want you to bring your best self to this application process.
If you have any support or access needs that
may
require adjustments to allow you to fully participate in this selection process
(including an alternate format of the application form) please contact ******.
For more information, please visit
Information
on some of the different types of disabilities
Information on adjustments
available for the recruitment process

📌 Hardship Review Board Member (Non Government) (Australia)
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