GGlobal-e (Nasdaq: GLBE) is the world's leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth.
We make selling internationally as simple as selling domestically for hundreds of retailers and brands worldwide.
We are looking for a skilled Implementation Engineer.
The Implementation Engineer will be part of the Professional Services team working on integrations with our clients.
As an Implementation Engineer, you will provide technical assistance to the Project Manager in successfully launching new clients and day‐to‐day management of our ever‐growing client base, working closely with Customer Success and other teams in Global‐e and supporting live client activities.
*This role can be based out of either Tokyo, Melbourne or Seoul.
Responsibilities
Be an expert of the system settings for all the Account managers, Projects, Integrations, and OPS teams.
Work with cross‐functional teams and stakeholders to provide resolutions.
Assist Leaders in driving project delivery, identify & address technical risks/issues, work independently end‐to‐end, push for cooperation with teams, and escalating when required.
Perform other ad‐hoc duties to support project delivery.
Database Knowledge
SQL Table Design:
understanding structure of SQL tables and configuring them to meet business and code requirements.
SQL Querying: proficiency in writing and optimizing SQL queries to test table configurations and ensure system performance.
Business Logic
Translate business requirements and rules into correct and productive database schemas.
Troubleshoot & debug issues via logs, errors, and DB configurations.
Experience working with APIs and JSON payloads.
Familiarity with e‐commerce platforms like Shopify, Magento, Salesforce, etc.
– an advantage.
Technical background or orientation (coding skills) – a plus.
General Requirements
1+ year experience.
Strong interpersonal skills: collaborate effectively with diverse teams across all organizational levels.
Exceptional organizational skills with keen attention to detail.
Team‐oriented with a positive, collaborative attitude.
Ability to meet tight deadlines and work efficiently under pressure.
Ambitious and highly motivated self‐learner.
Capable of managing multiple tasks simultaneously in a fast‐paced setting.
Experience in an Agile workplace – a bonus.
Position includes 3 days of work in the office and 2 from home.
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