Looking to kick-start your career in marketing or customer experience?
Join Mirvac as a Guest Services Assistant and play a key role in delivering exceptional experiences across our retail destinations.This is a casual prospect (2–3 days per week) with flexibility required across a 7-day roster, including weekends (casual loading applies for Saturday & Sunday shifts).
Why you'll love this roleGain exposure to centre campaigns, events & activationsVariety every day – combine customer service, operations and marketing supportFlexible work – 2–3 days per week across a 7-day rosterBe part of a premium brand – work with a leading property group shaping communitiesThe opportunityAs the face of our centre, you'll deliver outstanding guest experiences while supporting the Centre Management team across a range of activities.You'll split your time between guest interaction and behind-the-scenes support, including marketing and administration.Key responsibilitiesDeliver exceptional service across face-to-face, phone, email & social channelsAssist guests with directions, centre information and local area knowledgeSupport centre marketing campaigns, events and activationsRespond to guest feedback,
queries and online reviewsProvide admin support including reporting, data entry and general coordinationHelp manage processes such as lost property and mobility servicesAbout you0–2 years' experience in customer service, retail or hospitalityPassionate about people, service and creating memorable experiencesStrong communication skills with confidence engaging a diverse audienceHighly organised with great attention to detailProactive, adaptable and thrives in a fast-paced environmentAn interest in marketing, events or retail environments is highly desirableAvailabilityAvailable to work 2–3 days per weekMust be adaptable across a 7-day rosterWeekend shifts required (casual loading paid)About MirvacAt Mirvac, we create exceptional experiences and vibrant communities.
We're driven by our values—putting people first, collaborating as one team, and being bold in how we shape urban life.Apply nowIf you're looking to build your career in marketing, retail or customer experience while gaining hands-on exposure in a dynamic setting, we'd love to hear from you.
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