Travel Consultant - Canberra, ACT
Job no:
Brand: FCM
Work type: Full time, Hybrid
Location: Australian Capital Territory
Categories: Sales and Customer Service
About the Role
We are seeking experienced Travel Consultants to manage travel arrangements for a dedicated Government portfolio.
The role includes end‐to‐end travel booking using Sabre GDS, handling complex fares, and maintaining relationships with corporate clients while meeting service level agreements.
Responsibilities
Managing end‐to‐end travel arrangements including international air, car, hotel, and ground transportation bookings using Sabre GDS.
Handling complex fares, ticket exchanges, Phase IVs, and itinerary changes accurately and efficiently.
Building and maintaining solid relationships with the dedicated portfolio of corporate clients.
Meeting designated SLAs while delivering exceptional service standards.
Following account‐specific guidelines and company procedures for ticketing and GDS productivity.
Collaborating with and supporting fellow team members to ensure seamless client servicing.
Qualifications
2+ years experience as a Travel Consultant or Travel Manager.
High level of GDS proficiency, preferably Sabre.
Strong attention to detail when managing complex itineraries.




Excellent communication and relationship management skills.
Proven ability to work effectively within a team setting.
Sharp business acumen with a drive for sales and service excellence.
Benefits
1st Year OTE $85,000+ (comprising $55,000 base + uncapped monthly incentives) + super.
Training wage guarantee of $80,000pa + super for the first 6 months.
Access to a comprehensive learning & development pathway, including LinkedIn Learning courses.
Exclusive staff discounts at over 350 retailers, health & wellness providers, and financial planning services.
Travel discounts for flights, hotels, tours, and insurance for employees and families.
Access to mental health support and employee assistance programs.
Paid parental and volunteer leave, as well as corporate social responsibility initiatives.
Commitment to reconciliation and inclusion through the Reconciliation Action Plan.
Equal Opportunity
FCCTG is an Equal Chance Employer and encourages all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander Peoples, people from racial, ethnic, or ethno-religious minority groups, and people with disability.
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📌 Travel Consultant Canberra
🏢 Fcm
📍 Canberra