Carroll & O'Dea Lawyers is a mid-tier law firm with offices in Sydney, Melbourne, Parramatta, Campbelltown, Wollongong, Hobart and Newcastle.
We offer specialist legal services in property, commercial, litigation and dispute resolution, employment & industrial relations and plaintiff personal injury law.
Our clients include a broad cross-section of corporate, government, not for profit, SME and personal clients.
We value and strive for diversity in our practice and actively provide our staff with opportunities, responsibilities and thought leadership, giving them the resources and experiences they need to continuously improve and advance in their careers.
The chance:
We're looking for a proactive, personable and motivated first or second-year law student to join our Marketing and Business Development team in our Sydney CBD office.
This casual role is ideal for a student seeking experience in a reputable firm, with availability on three days of the week.
In this role, you'll be the first point of contact for current client enquiries, managing calls, entering details into our NCE database and referring matters to the legal team.
Key responsibilities:
Handling new client enquiries with sensitivity and professionalism,



following the Firm's NCE procedures
Managing incoming enquiries from various advertising sources
Maintaining and updating the New Client Enquiry (NCE) database
Supporting the delivery of marketing and business development campaigns and initiatives
Assisting with monthly reporting and internal communications
Coordinating publications and supporting onsite/offsite events
Providing general administrative support to the Marketing/BD team
Successful candidates will have:
Currently studying law and/or marketing
Warm, engaging and client-focused communication style
Robust written and verbal communication skills
Highly organised, with the ability to manage multiple tasks and meet deadlines
Confident using Microsoft Office, especially Excel and Outlook
Able to work independently and collaboratively
Available to work three days per week.
We're looking for someone who is well-presented, enthusiastic about client service and eager to contribute to a positive team environment.
You'll be joining a firm that values tradition, personal service and a genuinely supportive workplace culture.
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📌 Client Services Officer New South Wales (Australia)
🏢 Carroll & O'Dea Lawyers
📍 Australia