About Us
G'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards.
Employing more than people Australia-wide, G'day Group has the largest park network in the country, offering an amazing customer journey.
Discovery Parks – Coolwaters, Yeppoon!
A well-loved local holiday spot, our park offers a excellent work workplace, a friendly team, and the chance to be part of a thriving coastal community.
The Role
We are seeking a Front Office Receptionist to be the welcoming face of our park.
Your duties include but are not limited to:
Providing a high standard of customer service
Processing guest check-ins and outs
Accurately using the park booking system to make reservations and manage accounts
Coordinate with the Housekeeping team to track readiness of accommodation
Supply guests information regarding property and local areas of interest
Completing the day-to-day office administration
Maintain excellent relationships with the park teams, residents and guests
What we look for
To be successful in this role you will have:




Passionate about delivering exceptional Guest experience
Proficient computer skills, Preferred knowledge of RMS or comparable Reservation Booking System.
Excellent communication and interpersonal skills.
Ability to handle cash transactions accurately.
Strong organizational skills and attention to detail.
Enthusiastic and positive attitude.
Flexibility to work weekends, public holidays, and evenings as needed.
Current drivers license essential
Advantages to You
Discounted accommodation at over 300 G'day Group holiday parks nationally.
Discounts with our G'day Rewards Partners
Service recognition awards
Access to Employee Assistance Program
Internal promotions and opportunities
Before receiving a job offer, candidates must consent to a Federal Police Clearance.
This role may involve extensive manual handling tasks including lifting up to 20kg kneeling and squatting, as well as handling chemicals and utilising machinery.
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📌 Receptionist Coolwaters Yeppoon
🏢 Discovery Parks
📍 Yeppoon