As a Customer Service & Dispatch Administrator at our South Dandenong facility, you will support the coordination of customer orders, dispatch activities, and inbound goods processing.
This role is ideal for someone with previous customer service, administration, or warehouse experience who enjoys working in a hands‐on environment while supporting office‐based tasks.
You will work closely with the warehouse team, couriers, and internal departments to ensure orders are processed accurately and efficiently while maintaining excellent service standards.
Key Responsibilities
Process customer orders and enter data accurately into internal systems
Assist with coordinating dispatch and booking freight with couriers
Support picking, packing, and preparing orders for shipment when required
Check and receipting inbound goods into the system
Allocate and update inventory records
Provide phone and email support to customers and internal teams
Assist the sales team with general administrative tasks
Maintain accurate documentation and records
Follow all workplace health, safety, and environmental procedures
About You
Previous experience in customer service, administration, retail, or warehouse support
Comfortable working in both an office and warehouse environment




Strong attention to detail and basic numerical skills
Valuable organisational skills and ability to prioritise tasks
Confident communication skills (written and verbal)
Basic to intermediate MS Office skills
Experience with ERP or inventory systems (desirable but not essential)
Valid driver's licence (preferred)
Positive, reliable, and team‐focused attitude
What We Offer
Market aligned remuneration with annual salary reviews: Your salary grows with your skills and performance.
Career Progression: Explicit pathways to develop and advance within the company with access to free webinars, training events and courses.
Comprehensive Benefits: Including retail discounts, bonus incentives, recognition programs, supplied uniforms, parental leave top‐up allowance and access to wellbeing/employee assistance programs.
Eligible for 1 Good to Give Leave Day per calendar year in addition to normal leave entitlements to participate in volunteering activities
MOTION is an equal prospect employer
You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position.
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📌 Customer Service & Dispatch Administrator Victoria
🏢 Motion Asia Pacific
📍 Victoria