The role
Join the team at Carmen & Pinnacle Jewellers, where for more than 35 years we have been helping customers celebrate life's special moments with beautifully crafted jewellery and exceptional service.
We are currently seeking experienced Jewellery Sales Assistants for our Joondalup and Karrinyup stores.
Key responsibilities
Greet and welcome customers in a friendly and professional manner
Assist customers in selecting jewellery items that meet their needs and preferences
Provide detailed information about our jewellery collections, including materials, styles, and features
Process sales transactions accurately and efficiently
Assist customers with our custom order process
Maintain a well-organised and visually appealing store workplace
Contribute to the overall success of the store by achieving sales targets
Collaborate with the team to ensure a seamless customer experience
Follow company policies regarding security, safety, and ethical practices.
What we're looking for
Minimum 3 years of experience in a retail or customer service role, preferably in the jewellery industry
Exceptional interpersonal and communication skills, including skilled email and message etiquette




Strong product knowledge and the ability to advise customers
Attention to detail and a commitment to providing exceptional customer service
Flexibility to work a range of shifts, including Thursday evenings and weekends
Enthusiasm for the retail industry and a desire to contribute to the success of the business
Ability to bend and lift lightweight items (<3kg) at or above shoulder height
Your own vehicle or other reliable transport to and from work
Flexibility to work between stores if required
What we offer
At Carmen Jewellers', we offer a friendly and supportive work environment, competitive remuneration, and prospects for career development.
We are committed to the well-being of our employees and provide a range of benefits, including staff discounts and a flexible work schedule.
About us
Carmen Jewellers is a leading jewellery retailer with a strong presence in Western Australia.
We pride ourselves on our exceptional customer service, high-quality products, and commitment to the local community.
Apply now to become our next Jewellery Sales Assistant.

📌 Jewellery Sales Assistant Joondalup Or Karrinyup Perth
🏢 Carmen Jewellers
📍 Perth