A position has become available at our Transport yard within the Welshpool/Kewdale area and are looking to employ a Fleet Controller for our busy Container Transport Division.
Your primary responsibility in this critical role is to provide ultimate fleet control, have excellent customer service, polite and accurate phone manner, work with & assist operational staff & Operations Manager.
Also ensuring total customer satisfaction both internally and externally having safety being always in the forefront of all delegations a must.
You will be required to:
Must have prior knowledge of Wharf Operations/Container Bookings
Minimum 5 years experience within the transport industry
Provide exceptional customer service
Manage multiple priorities
Communicate on all levels, ensure direction is transparent and concise
Work autonomously when required
Forward plan, schedule daily, weekly and solve adhoc transport issues
Ability to multi task and adapt in a quick paced environment
Be a team player, with a positive attitude
Your skills and expertise:
Strong phone-based customer service skills
Ability to prioritize and be organised with your work
Solid computer skills, both with in-house Transport Management Systems, MS Office, 1-Stop,



Container Chain and other Tansport industry related programs
Prior experience in an administration, coordination or phone-based customer service role within the the container transport industry would be advantageous to this position.
Key Duties and Responsibilities:
Provide excellence in customer service to all external and internal customers
Ensure all administration associated with daily transport activity is accurately kept up to date
Assist coordination of internal drivers and Sub Contractor drivers
Maintaining customer relationships through trust, reliability and exceeding their expectations is vital in this role when time frames may be tight, compliance requirements are high and accurate documentation is crucial.
If you want to advance your career in this fast moving & diverse industry this could be the position you may be looking for.
We are a well renowned Transport company within Western Australia and carry a diverse range of cargo so you will be treating yourself to a continuing learning process.
Only short-listed candidates will be contacted.
Applications can be sent via Email link below.

📌 Transport Fleet Controller Western Australia
🏢 Recognized
📍 Western Australia