We're an award‐winning global outsourcer providing contact center and back office services on behalf of our global clients.INBOUND SALES CONSULTANT – Melbourne, VICWe're growing our inbound sales team, working on behalf of one of the largest energy providers globally – a business leading the charge on net‐zero and shaping how households power their future.
As an Inbound Sales Consultant, you'll be the first point of contact for customers reaching out about their energy needs.
Your job is to listen, identify what they actually need, and turn that into the right solution.ResponsibilitiesHandle inbound customer enquiries and turn them into sales opportunities.Understand customer needs and match them to the right products and plans.Deliver a genuinely valuable customer experience – every call,
every time.Hit and exceed KPIs without cutting corners.Work across multiple systems and tools to manage the full customer journey.QualificationsExperience in sales or customer service – you know how to read a conversation and close.A results‐driven mindset with the discipline to hit targets consistently.Comfort working across multiple systems and digital tools.A positive, adaptable attitude – energy retail moves quick and so do we.Willingness to work onsite in Melbourne city.Availability across a rotating roster, Monday to Friday, 8:00am‐7:00pm.BenefitsCompetitive base salary + uncapped commission – the harder you sell, the more you earn.Weekly and monthly incentives on top of your bonus, so wins get rewarded fast.Client reward program with additional prizes and recognition.Exclusive staff discounts and perks across our partner businesses.Staff energy offers – benefit from the very products you sell.Real career progression in a business that promotes from within.We are an equal‐prospect employer.
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