Senior Repair Technician & Store Manager
At Tech Hospital (), we're one of Newcastle's leading technology repair specialists, repairing mobile phones, tablets, laptops and gaming devices while providing premium accessories and exceptional customer service.
With multiple stores across Newcastle and continued growth, we're looking for an experienced Senior Repair Technician & Store Manager to lead one of our locations.
This is a hands-on leadership role, ideal for someone with extensive repair experience who enjoys leading a team, maintaining high repair standards and delivering an outstanding customer experience.
About the Role
As Store Manager, you'll oversee the day-to-day operation of the store while performing advanced repairs and supporting your team.
You'll be responsible for maintaining repair quality, mentoring technicians, managing stock, driving sales, and ensuring every customer receives exceptional service.
Why Join Tech Hospital?
Join a growing and well-respected local business
Genuine prospects for career progression
Generous staff discounts
Work with a passionate and supportive team
Be part of shaping the future of the business
Key Responsibilities
Lead and motivate your team
Perform advanced repairs on mobile phones, tablets and laptops




Diagnose complex faults and ensure repairs meet our high standards
Train and mentor technicians
Deliver exceptional customer service
Manage inventory and store presentation
Drive sales of repairs and accessories
Ensure smooth day-to-day store operations
Skills & Experience
We're looking for someone with proven technical knowledge and leadership ability.
Essential:
Extensive experience repairing iPhone, Samsung and other Android devices
Strong diagnostic and fault-finding skills
Experience repairing laptops and tablets
Previous leadership or management experience
Excellent customer service and communication skills
Strong organisational and problem-solving abilities
A high level of attention to detail and pride in your workmanship
If you're an experienced repair technician ready to take the next step into a leadership role, we'd love to hear from you.
Job Types: Full time, Part-time
Pay: $ – $ per hour
Advantages:
Employee discount
Experience:
Phone or Laptop repair: 1 year (Preferred)
Sales: 1 year (Preferred)
Work Authorisation:
Australia (Required)
Work Location: In person

📌 Senior Mobile Phone And Laptop Repair Technician & Store Manager New South Wales
🏢 Tech Hospital
📍 New South Wales