Overview
Our client is a leader in the Test and Tag industry, offering top-tier products and services across Australia and NZ.
They also provide custom print services to support customers' extended printing needs and are expanding their team.
What's on Offer
$60,000 + Super (negotiable)
Monday to Friday, core business hours
ASAP Start
Free onsite parking
Fantastic rewards programs for employees and families
Annual salary reviews
Stable, supportive office based workplace
Comprehensive training and ongoing support
Distinct career progression opportunities
The Role
This full-time internal sales & customer support role focuses on meeting customer needs with a solution-driven approach, handling sales and technical inquiries.
It is ideal for someone who excels at building relationships, solving problems, sales and is motivated by a team setting.
Responsibilities
Build and maintain solid relationships with customers




Deliver tailored solutions - no two customers are the same!
Assist with inquiries, resolve issues, and maintain accurate records using Netsuite CRM
Contribute to meeting team sales/support targets
About You
A strong customer centric mindset
Excellent computer skills
Experience using CRM systems (Netsuite and/or Shopify highly regarded)
Strong time management and organisation skills
Willing to learn the ins and outs of the commercial printing industry
Ideally, you have a few years in a Sales & Customer support role and experience within the print industry (particularly with adhesive labels and the prepress process) is highly desirable but not a requirement.
Must be a Permanent Resident or Citizen of Australia.
Due to high volume of applicants, only shortlisted individuals will be contacted.
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📌 Internal Sales & Support Officer Victoria (Australia)
🏢 Smaart Recruitment
📍 Australia