Are you an experienced ServiceNow Performance Tester with expertise in Customer Service Management (CSM)?
We're seeking an experienced Senior ServiceNow CSM Performance Tester (EL1) to support the delivery of complex enterprise solutions within a Federal Government setting.
Work locations can be Canberra/Sydney/Brisbane or Melbourne .
Nv1 needed , hybrid work model
About The Role
As a Senior ServiceNow CSM Performance Tester, you will be responsible for assessing and reporting on the performance, responsiveness, scalability, and stability of the ServiceNow Customer Service Management (CSM) platform and its integrated enterprise applications.
You will lead the development of test strategies and test plans, execute performance testing activities, manage defects, and provide detailed performance reporting to ensure high-quality solution delivery.
Key Skills & Experience
Robust experience in Performance Testing of enterprise applications, with a focus on ServiceNow CSM.Proven expertise in developing Test Strategies, Test Plans, Test Cases, and Performance Test Reports.Hands-on experience with manual and automated testing, including defect management and test execution.Experience testing ServiceNow and complex integration solutions across multiple technologies.Robust understanding of Requirements Traceability, quality assurance processes, and test governance.Experience working within Agile and DevOps delivery environments.Ability to collaborate effectively with Business Analysts, developers, vendors, and technical stakeholders.
Interested?
Please apply here or reach out to Sharwari at .