$75,000 – $90,000 per year + superannuation
Automotive Service Advisor / Customer Experience Coordinator
Are you organised, confident on the phone, and passionate about delivering exceptional customer service?
Diesel Performance Tune is one of the Gold Coast's leading diesel performance and 4x4 specialists.
We are looking for a motivated Service Advisor & Customer Experience Coordinator to become the face of our business.
This is a full‐time position working Monday to Friday, 7:30am – 4:30pm, in our state‐of‐the‐art 4WD workshop.
About the Role
You will be the first point of contact for our customers and play a critical role in keeping our workshop operating efficiently.
Responsibilities
Answering incoming phone calls and customer enquiries
Booking vehicles into the workshop
Preparing quotes and job cards
Parts ordering and managing logistics timeline
Providing customers with updates throughout their vehicle's journey
Liaising with technicians and management
Processing invoices and payments
Managing supplier invoices and credit notes
Managing emails and general administration
Delivering an outstanding customer experience from start to finish
About You
You are:
Friendly, professional and well presented




Highly organised with strong attention to detail
Confident communicating with customers both in person and over the phone
Able to multitask in a quick‐paced environment
Computer literate and comfortable learning new systems
A team player who takes pride in their work
Previous experience in automotive service advising, reception, customer service, administration, or a workshop environment will be highly regarded, but attitude is everything.
What's In It for You
Monday to Friday role – no weekends
Competitive salary package
Secure long‐term career prospect
Staff discounts on products and services
Work with a passionate team that genuinely enjoys what they do
Potential performance bonus after probation for the right person who proves they can add real value to our team.
At Diesel Performance Tune, we don't just tune vehicles, we help customers get the most out of their 4WDs.
We are known for our quality workmanship, honest advice and exceptional customer service.
If you're looking for a reliable and consistent role where you can make an impact, be valued, and grow with a successful business, we'd love to hear from you.
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📌 Automotive Service Advisor Gold Coast (Australia)
🏢 @
📍 Australia