At Telstra, we are a leading telecommunications company that connects Australians worldwide.
As a Retail Customer Service & Sales Consultant, you will be the trusted expert guiding customers to the right tech solutions and ensuring their experience is memorable.
What You'll Be Doing
Deliver Exceptional Customer Experiences: Help customers find the right products and services that suit their needs.
Be the Go‐To Tech Expert: Stay up‐to‐date with the latest gadgets and services, offering informed guidance and solutions.
Achieve and Excel: Use consultative selling skills to meet and exceed sales targets and KPIs while keeping customers connected.
Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Salary and Advantages
Hourly Rate: $* per hour.
Junior rates apply for those under 20 years of age.
Penalty rates: 25% additional for weekday hours after 6 PM, 25% on Saturday, 100% on Sunday, and 150% on public holidays.
Plus 12% superannuation.
Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.
Leave options: 16 weeks paid parental leave, Telstra Extra Day Off,



gender affirmation leave, cultural leave, blood donor leave, and provision to purchase up to 4 weeks additional leave.
Training & career growth: Access over 17,000 learning programs via LinkedIn Learning, and career development through our Future Ready program.
Flexibility: Flexible working hours and supportive parental leave arrangements.
Recognition & rewards: Monthly performance rewards and recognition programs.
Inclusive culture: Diverse and inclusive team where everyone's unique perspective is valued and respected.
Is This You We're Looking For?
Great communication skills: Natural at connecting with people and enhancing their day.
Solution‐oriented: Enjoy thinking on your feet and tailoring solutions for each customer.
Sales drive: Motivated to achieve and exceed sales targets and KPIs.
Passion for learning: Eager to grow and develop skills in a agile workplace.
Resilience and positivity: Can‐do attitude even during busy periods.
Customer‐facing experience: Previous experience is a plus but not required; enthusiasm will be taught.
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📌 Telstra Retail: Part Time Customer Service & Sales Consultant Strathpine Brisbane
🏢 Telstra
📍 Brisbane