About the Role
An exciting chance has become available for an experienced Service Advisor to join TCWA on a full-time basis at our busy Workshop in Spearwood.
You will be responsible for acting as the primary contact (both face-to-face and over the phone) between TCWA and our customers for all repair and maintenance work on their vehicles.
You will need to be confident and responsible for scheduling work from the service counter to the workshop whilst providing exceptional customer service.
Qualifications
To be considered for this position, you will have worked in a similar capacity with proven experience in providing exceptional customer service.
In addition to your experience, you will possess the following:
Mechanical aptitude to understand customer needs and service requirements
Solid interpersonal skills and the ability to work autonomously or in a team
Excellent time management, organisational and follow-up skills




Strong communication skills to engage effectively with stakeholders
The ability to thrive in a fast-paced environment with competing priorities
Take ownership of your role and follow through until completion
Intermediate proficiency with Microsoft Office and adaptability to software programs
What we Offer
Competitive remuneration and annual CPI increases
Loyalty Leave - additional day of leave per year of service (up to 5 days)
Recognition and rewards for your efforts
A commitment to safety with Zero Harm initiative
Industry Leading Paid Parental Leave
Health and Wellbeing support through MATES program - EAP counselling and support
Contemporary facilities with free onsite parking
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📌 Service Advisor Western Australia
🏢 Truck Centre (WA
📍 Australia