OverviewUber is seeking a detail-oriented skilled to manage systems and investigate performance trends within our Core Operations team.
This role is built for a structured problem-solver who excels at maintaining data accuracy and improving internal tools.RoleProcess and Driver Access AssociateDetailsLocation: SYD with hybrid work options available.Start Date: ASAPContract: 12 monthsPay rate: $p/h - $p/h plus super (based on experience)What you'll doSystem Administration: Oversee internal tools and databases governing driver access, ensuring data integrity and resolving technical discrepancies.Performance Diagnostics: Monitor key metric fluctuations to identify root causes and provide data-backed recommendations for remediation.Compliance Execution: Lead technical compliance workstreams, utilizing advanced spreadsheets and query tools to maintain operational standards.Product Liaison: Partner with Product teams to test and validate current onboarding features, translating operational needs into functional requirements.Trend Analysis:



Support strategic initiatives by analyzing historical performance to help shape the future of driver access.Who You AreAccuracy Focused: You maintain high standards for data entry, formatting, and project tracking to prevent errors.Problem Solver: You investigate issues and attempt to resolve them independently before seeking management support.Structured Communicator: You provide concise written updates and maintain detailed documentation for all assigned tasks.Workflow Developer: You create checklists and procedures to manage tasks in quick-paced environments.Consistent Reporter: You keep managers informed of project status and technical issues through regular, scheduled updates.QualificationsExperience: 1–3 years in operations, technology, or high-growth startup environments.Problem Structuring: Strong ability to break down complex issues and present findings through clear visual reporting.Technical Proficiency: High level of skill in Excel or Google Sheets and experience using SQL for data retrieval.Education: University degree in Business, Engineering, Economics, or a related quantitative field.
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📌 Join Uber As A Process & Driver Access Associate New South Wales (Australia)
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📍 Australia