AustralianSuper in Melbourne is seeking a Contact Centre Incidents Analyst to strengthen risk and governance across their Contact Centre channels.
This role involves managing incidents end-to-end and partnering with stakeholders to drive improvements, ensuring a high-quality experience for members.The ideal candidate will have experience in operational risk, solid analytical skills, and excellent communication abilities.
Australian or Current Zealand citizenship or Australian permanent residency is required.
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📌 Impactful Contact Centre Incident & Risk Analyst Melbourne (Australia)
🏢 AustralianSuper
📍 Australia
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