At the heart of our service offering are our people and our promise to deliver a no better logistics experience.
efm Logistics is leading as the largest 4PL provider in Australia & NZ, meaning we do much more than just ship goods.
We design, build, manage and provide integrated, optimised supply chain solutions.
As an independent service provider, we create tailored transport and warehousing solutions using a single technology platform and a dedicated Account Management team.
Backed by 200+ industry experts, our people, technology, and innovation set us above from the competition.
About the role
We are currently looking for Billing Officers who have a keen eye for detail and enjoy working with numbers to join our Billing team.
Reporting to a Billing Team Lead, you will ensure the completeness and accuracy of invoices received and processed.
Role Responsibilities
As a Billing Officer you will:
Timely and accurate validation and reconciliation of carrier invoices & rates against contracts
Be responsible for major customer portfolios; including accurate and timely charges
Lodge claims with Carriers
Ensure completeness and accuracy of invoices received and processed
Issue resolution with long-term solution




Pro‐active communication and follow up to efficiently resolve all discrepancy matters with all stakeholders, internal and external
Support of the broader Billing functions as required
Skills and Experience
Completed a Business Degree or similar discipline
MS Office (Intermediate – Advanced Excel)
Proven ability to analyse and think critically to resolve issues
Strong attention to detail
Demonstrate robust mathematical ability
Billing experience (ideal but not required)
Solid focus on regular and ongoing career development training, enhancing skills and career progression
A dynamic and empowering culture, where we challenge each other to do it better
An opportunity to be part of an industry leader
Competitive salary and bonus scheme
Contemporary office space and technology, located within Moorabbin's ever evolving Morris Moor complex
Free parking and onsite café
Company functions and team building activities
Partner with 2 charities, volunteering time to make a difference and contribute to the positive impact they are having both locally and internationally
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📌 Billing Officer Victoria
🏢 Efm Logistics
📍 Victoria