VicRoads is seeking a customer-facing specialist in the North East Region, primarily based at the Bundoora Customer Service Centre. You will deliver registration and licensing services across over-the-counter, in-person, telephone and written channels, while upholding policies and providing courteous, timely support.
Key duties include resolving enquiries, guiding customers through digital platforms, and collaborating with the team to meet service targets.
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📌 Frontline Customer Service & Digital Support Melbourne (Australia)
🏢 VicRoads
📍 Australia
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