About the Role
Join our Coffs Harbour team as a Guest Experience Host & Face to Face Sales Lead Generator.
Responsibilities
Generating sales appointments for our sales centers located at our resorts and via livestream.
Assist in the tour generation process to ensure that prospects meet the Company's tour qualification specifications.
Establish commonality and build rapport with customers to ensure an exceptional experience is delivered.
Work closely with the resort operations team to provide a high level of service and a seamless transition for owners and guests through the check‐in process.
Clearly articulate the benefits of traveling within the Travel + Leisure Co community.
Meet targets and KPIs as set by the business.
Qualifications
Genuine passion for customer service and the local area.
Excellent communicator with strong interpersonal skills.
Enthusiastic, self‐motivated and positive individual.
Immaculate presentation and professional grooming standards.
High levels of computer literacy.




Previous experience with a PMS system (Opera) advantageous.
Ability to recognize and solve problems in the workplace.
Adaptable schedule, including nights, weekends, public and school holidays.
Valid driver's license.
Advantages
Professional development funding.
Discounted hotel stays across Australia, Fiji, New Zealand.
Excellent career development opportunities.
Monthly, quarterly and yearly recognition programmes.
Equal Employment Opportunity
We are an equal opportunity employer, and all applications will be considered for employment without attention to membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
J-*-Ljbffr

📌 Guest Experience Host Coffs Harbour
🏢 Travel and Leisure Australia
📍 Coffs Harbour