WorkCover Queensland in Brisbane CBD is seeking a Workforce Management Specialist to ensure the right people are in the right place at the right time, delivering exceptional customer outcomes. You'll translate workforce forecasts into operational plans that support service levels, customer demand and business objectives.
You'll lead capacity planning, scheduling and real-time workforce management across a high‐volume contact centre.
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📌 Senior Workforce Planner Data Driven Scheduling Hybrid Queensland (Australia)
🏢 WorkCover Queensland
📍 Australia
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