Founded in , Shield AI is a venture-backed defense‐tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software and V-BAT and X-BAT aircraft. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit .
Job Description:
The Front Desk Coordinator serves as the first point of contact for visitors, clients, and employees, creating a skilled and welcoming experience. This role is responsible for managing front desk operations, coordinating office activities, and supporting day‐to‐day administrative and facility needs.
Responsibilities
Greet and assist visitors, ensuring a positive and skilled first impression
Manage emails and general inquiries, routing as appropriate
Coordinate visitor access, badging, and check-in processes
Maintain front desk organization, cleanliness, and readiness at all times
Schedule meetings and manage conference room bookings
Support office operations including mail distribution, deliveries, and supply inventory
Coordinate with vendors and service providers as needed
Assist with planning and execution of office events and meetings
Partner with Facilities, IT, and Security teams to support workplace needs
Maintain accurate records and handle sensitive information with discretion
Qualifications
Year 12 Certificate or equivalent (Associate or Bachelor's degree preferred)
1–3 years of experience in a front desk, receptionist, or administrative role
Strong verbal and written communication skills
Proficiency in Microsoft Office or Google Workspace
Ability to multitask and prioritise in a fast-paced environment
Solid organizational skills and attention to detail
Professional demeanor with a customer‐service mindset
Experience in a corporate or high‐growth blended manufacturing/office environment
Familiarity with visitor management systems (Envoy)
Experience supporting facilities or office operations
Basic knowledge of access control and office security protocols
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