Transport For NSW is seeking a Customer Service role in Burwood, NSW, offering a permanent full time position. You will provide support across phone, live chat and in office channels, resolving complex enquiries and driving service improvements in a high-volume setting.
The role emphasises customer outcomes, teamwork and staying aligned with performance targets. Candidates should be customer-focused, capable of learning current systems and delivering consistent service in a rapid-paced setting.
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📌 Customer Support Specialist — Shared Services Melbourne
🏢 Transport For Nsw
📍 Melbourne
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