Latitude Financial Services is seeking an External Dispute Resolution Specialist in Melbourne.
You will lead end-to-end resolution of complex complaints, ensuring regulatory compliance and high-quality outcomes in AFCA submissions.
The role requires robust analytical thinking, stakeholder collaboration, and a customer-centric approach.
You will engage across Risk, Legal, Operations and Product, translating complex financial concepts into plain English while contributing to continuous improvement
J-*-Ljbffr