Do you enjoy working independently and thrive in a calm, overnight environment?

Join our Front Office & Guest Services team at Mantra Mackay as a Full Time Night Auditor.

We are currently seeking a reliable and detail-oriented Night Auditor to join our team.

What we are looking for:

- A professional and customer-focused individual with solid communication skills
- Someone confident working independently and making decisions overnight
- A calm, reliable team member with excellent attention to detail
- Prior experience in hospitality, reception, or night audit roles
- Experience with Opera or similar systems (highly regarded)
- Full Australian working rights
- Availability to work overnight shifts, including weekends and public holidays

As our next Night Auditor, you will:

- Greet and assist late-arriving guests with a warm and professional manner
- Conduct guest check-ins and check-outs




- Handle overnight phone calls, emails, and guest requests
- Complete Night Audit procedures, including reconciling daily transactions
- Prepare end-of-day financial and occupancy reports
- Ensure the front desk and lobby areas are clean, secure, and presentable
- Respond to guest concerns and emergencies calmly and professionally
- Communicate effectively with management and day staff through handover notes
- Press in-house linen & sort laundry for next day housekeepers.

If you are dependable, detail-focused, and enjoy working nights in a customer-facing role, we would love to hear from you.

Apply now!

Shortlisted applicants will be contacted via email or phone to arrange an interview.

📌 Full Time Night Auditor (The Leap)
🏢 Mantra Group
📍 The Leap