We are seeking an experiencedPractice Managerto join our busy GP practice in Hornsby.
This role is ideal for someone who thrives in a rapid-paced team environment and has excellent interpersonal skills to work collaboratively with GPs, nurses, allied health professionals and reception staff.
Key Responsibilities
Practice Management: Oversee reception workflows, daily operations and staff rostering.
Billing & Medicare Compliance: Manage daily reconciliation of Medicare, DVA, WorkCover and private billings using Best Practice software.
Policies & Procedures: Develop and implement practice policies that meet accreditation standards while identifying opportunities to improve processes and support business growth.
Staff Management: Recruit, train and support non-clinical staff, coordinate clinical and administrative meetings, and manage communications with external agencies and service providers.
Front Office Management: Monitor and order office supplies to ensure smooth day-to-day operations.
Complaints Resolution: Respond to patient and staff complaints appropriately, escalating matters to management where required.
Reception Support: Assist with general front desk reception duties as needed.




Practice Development: Liaise with the local PHN to ensure the practice remains up to date with relevant legislation, guidelines and industry initiatives.
About You
Excellent written and verbal communication skills, with robust negotiation, delegation and patient advocacy abilities.
Proven leadership skills, including leading by example, delegating tasks, resolving team conflicts and fostering a positive workplace culture.
A proactive, self-motivated approach with the ability to work independently.
Strong attention to detail and excellent organisational skills.
A skilled, confident and positive attitude, with the ability to remain calm under pressure.
Qualifications & Experience
Relevant tertiary qualifications or a minimum of 2 years' experience in practice management.
Sound knowledge of MBS, Medicare incentive programs (PIP and PNIP), DVA, WorkCover and private billing.
Strong understanding of business and financial principles to support strategic practice growth.
Proficiency with Best Practice software.
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📌 Practice Manager Gp Practice Hornsby Sydney
🏢 Dyvest Health Care
📍 Sydney