Job Description
Essential Job Functions
Manage and nurture client relationships, ensuring that solutions are tailored to meet client needs and drive long-term customer satisfaction.
Collaborate with cross-functional teams to support the delivery of solutions, focusing on profitable growth.
Provide support and mentorship to account executives and managers, helping them meet their targets.
Participate in the development and execution of account strategies, including identifying upsell and cross-sell opportunities.
Serve as a key point of contact for clients, offering insights and guidance as a trusted advisor.
Prepare and deliver client reports and proposals to highlight the value of our services.
Regularly analyze market dynamics and adjust account strategies accordingly.
Contribute to the organization's presence at industry events and conferences.
Basic Qualifications
Bachelor's degree in a relevant field or equivalent combination of education and experience
Typically, 8+ years of relevant work experience in industry,
with a minimum of 3+ years in a similar role
Demonstrated success in account leadership roles, achieving sales and revenue targets and nurturing client relationships
Robust leadership and strategic planning abilities, effective communication skills, and a history of driving business growth
A continuous learner that stays abreast with industry knowledge and technology
Other Qualifications
An advanced degree in a relevant field is a plus
Relevant certifications such as Certified Account Manager (CAM) or Certified Strategic Account Manager (CSAM) are a plus
At DXC Technology, we believe solid connections and community are key to our success.
Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.
We're committed to fostering an inclusive setting where everyone can thrive.
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