The Company

Our client is the head group of multiple companies who specialise in FMCG who are continuing to expand their operations.

They have approximately 180 employees nationally, with a head office of approximately 90 employees in the northern suburbs of Melbourne.

The Role

This role is responsible for receiving, reviewing, and processing all orders for B2B customers whilst providing excellent customer service to the warehouse customers they assist.

This is a quick-paced role with both in person and phone-based customer support & administration management.

It requires high level attention to detail and the ability to problem solve.

This role is Monday-Friday, 100% office based, working 8:30am-5pm.

This role is to commence ASAP on a 12-month FTC!

Duties
Process customer orders accurately and in a timely manner, ensuring all order details are correctly entered into the system.
Coordinate order fulfilment by releasing orders to the warehouse for picking and preparation.




Prepare and schedule orders for next-day dispatch to meet customer delivery requirements.
Providing professional face-to-face service to transport drivers and customers
Accurately issuing delivery dockets and CHEP documentation

Your Profile
Previous experience in a similar end to end Administrative + Customer Service role - essential
Previous experience in FMCG and/or warehousing workplace - essential
Be available to commence ASAP!

Perks & Advantages
Be part of a collaborative and supportive Customer Experience team!
Discounted goods from shops that stock their products!
2 additional days of wellbeing leave per year!
Full handover period offered

Apply Today

Please send your resume by clicking on the apply button.

Job Reference Number: 06810-0013467804KB

This is an on-site position.

Required Skill Profession

Information And Record Clerks

📌 Customer Support Administrator 12 Month Ftc Fawkner
🏢 Robert Half
📍 Fawkner