Do you like the sound of a job where people actually know your name, your coffee order, and the fact that you alphabetise things for fun? Read on.

We are looking for an experienced, friendly and well-organised Medical Receptionist to join our team on a permanent part-time basis. You will be someone who values teamwork, but who can also back yourself and work autonomously when the practice gets busy — and it does get busy.

As the first port of call for our patients, you will play a crucial role in the smooth running of the day-to-day administrative and financial side of their care. It is a role with real responsibility, in a practice that will genuinely appreciate you for doing it well.

About us

We are a well-established general practice operating across two neighbouring sites on Portrush Road, Glenunga. Our team includes a broad group of tenant doctors, nurses and reception staff who look after each other as well as our patients. We are professional about our work and light-hearted about everything else.

The role

• Welcoming patients at the front desk and being the calm, capable first face of the practice

• Managing patient bookings by phone, online and in person

• Patient billing, Medicare and private claiming, and end-of-day balancing

• Scanning, faxing, emailing and general practice correspondence

• Supporting our doctors and nurses so their clinics run to time

• Helping to keep our patient records accurate and up to date

What we offer

• A permanent part-time position — not casual, not a fixed term. A real position, with a real roster, and the security that comes with it.

• Approximately 30hours per week

• Paid annual leave, personal leave and all the usual entitlements of permanent employment

• Full training and orientation across both of our sites

• Opportunity to pick up additional hours to cover leave,



and scope for the role to grow over time

• A supportive, experienced team who will not leave you to sink or swim

• Free on-site parking next door

Reliability and commitment — the honest bit

We will be upfront with you, because it saves everyone time.

This is a permanent role and we are looking for someone who wants a permanent role. Our patients and our doctors rely on the front desk being covered, capably and on time, every rostered shift. When one person does not turn up, the whole clinic feels it.

So the person we appoint will be someone who:

• Turns up, on time, for the shifts they have committed to

• Communicates early and honestly when something changes

• Is looking for stability and a long-term home, not a stopgap between other plans

• Takes ownership of their work and follows things through to the end

If that sounds like you, you will fit in here beautifully. We look after people who look after us.

You have

• At least 1 year of experience in medical reception or medical administration

• Sound IT and computer skills, including Outlook, scanning and faxing

• Familiarity with Best Practice software (preferable, but not essential — we will teach you)

• Experience managing patient bookings by phone and in person

• Experience with patient billing

• Medicare knowledge in a general practice setting

• Excellent communication skills, written and spoken

• The ability to work under pressure, multi-task and prioritise your workload

You are

• A team player with a can-do attitude and genuine initiative

• Warm, friendly and fun-loving, who will keep the office atmosphere fresh while staying respectful and professional

• A strong listener with excellent attention to detail

• Reliable, consistent and committed, with a solid work ethic

• Discreet and trustworthy with confidential information

• Well presented

📌 Medical Receptionist (Adelaide)
🏢 Glenunga Medical Centre
📍 Adelaide