Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability to successfully complete an Organisational Suitability Assessment. For more information regarding security clearances please visit .

The AWS Region Services team combines AWS global cloud leadership with Australian security expertise to deliver highly secure, scalable environments for sensitive workloads. We’re creating innovative ways to use cloud computing, artificial intelligence, and machine learning while maintaining the highest standards of security and operational excellence.

Key Job Responsibilities

- Define, build, own, and run services in high growth environments
- Solve unique and first-order problems in massive‑scale areas such as compute services, DynamoDB/NoSQL databases, Glacier, S3 data lakes and many other AWS Services
- Learn how to build and operate distributed systems at massive scale
- Build and influence the tools and utilities that are part of the AWS fleet running our internal services

A Day in the Life

On a typical day engineers might deep dive to determine the root cause of a customer issue, investigate why a metric is trending the wrong way, consult with the top engineers at Amazon, or discuss radical new approaches to automate operational issues.

As a Systems Analyst; you would own supporting activities for these services, and regularly work with development teams to establish and improve service support. You will operate with guidance from your team and quickly drive issues to resolution. You understand the business logic and architecture of your supported services that enable you to regularly resolve undocumented trouble tickets.



You regularly contribute to the creation and improvement of support documentation. You may perform code builds and deployments, communicating status regularly before, during, and after each deployment. You create and interpret metrics that measure support success and service performance.

Basic Qualifications

- Experience with systems administration on either Linux/UNIX or Windows operating systems
- Experience with support procedures and methodologies for production computing environments
- Experience troubleshooting and debugging technical systems

Preferred Qualifications

- Experience with continuous integration and continuous delivery
- Knowledge of networking fundamentals
- Knowledge of scripting languages (bash, python, etc.)
- Experience writing and publishing technical documents or equivalent
- Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience

Acknowledgement Of Country

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

Equal Opportunity Statement

Amazon is an equal prospect employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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📌 Systems Analyst, Region Services (Melbourne)
🏢 Amazon Web Services (AWS)
📍 Melbourne