Our client is a leading provider of pet cremation services in Australia with a national footprint.
This role contributes significantly to providing premium customer service by supporting the operations team and Area Managers in carrying out after pet care services in a professional and compassionate manner supporting the company’s purpose in “Honouring a lifetime of unconditional love”.
Responsibilities:
- Carry out the collection and transfer of pets from vet clinics.
- Carry out home collection of pets as required.
- Deliver Ashes back home to clients.
- Assist the Client Care Team with urgent vet or home collects.
- Develop and maintain a high level of customer service delivery with Veterinary Owners and Practice Managers to develop and promote the business as required.
- Communicate and follow-up with clients and vets as required.
- Demonstrate effective and clear communication with compassion and in a qualified manner.
- Delivery of brochures, body bags and sharps containers to veterinary practices as required.
- Attend team and company meetings as required.
- Handling of payments from client including cash, cheque, and credit card transactions.
Requirements:
- Valid C Class Driver Licence
- Effective verbal and interpersonal skills
- Exceptional customer focus and service orientation
- Ability to effectively manage multiple tasks
- Maintain a positive attitude whilst under pressure
If this sounds like the role you’ve been looking for Apply Now.
Aboriginal and Torres Strait identified candidates are encouraged to apply.
To see a full list of our current vacancies, go to www.asquithworkforce.com.au
Asquith Workforce is an Aboriginal owned and operated recruitment agency providing permanent, temporary, and labour hire solutions to a variety of industries across all states.
Additional information
- Fulltime hours, casual ongoing
- South Windsor area
- Monday-Friday
📌 Customer Service Field Team - South Windsor (Richmond)
🏢 Asquith Workforce
📍 Richmond
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