Join us as an Inbound Customer Solutions Representative and experience the satisfaction of making a genuine difference for our customers every day.

In this role, you’ll

- Support customers over the phone with account and billing enquiries
- Manage customer queries, complaints, and account changes
- Identify and deliver on sales opportunities with both new and existing customers
- Provide tailored solutions and recommend products and services that meet customer needs
- Take payments and resolve issues with care and efficiency

More about the role

- $69,012 base + 12% super (TFR $77,293.44) + discounts & benefits, quarterly bonuses of $500–$1,500
- Permanent full-time role (37.5 hours per week), working on a rotating roster 7:30am – 6:30pm, Monday to Friday
- Paid, onsite training to set you up for success and ongoing coaching and development to help grow your career

What’s in it for you

- You’ll be part of a high-performing, supportive and energetic team who bring our values to life,



collaborate closely, and celebrate success together while achieving team targets, KPIs, and sales outcomes.
- Build your skills across customer service, problem solving, payments and sales, working in a fast-paced, people-focused environment where no two days are the same
- Excellent perks & family benefits: Discounted energy, solar plans for you, your family and friends, plus 20 weeks paid parental leave with employer-paid super on unpaid leave
- Health & wellbeing support: Access to wellbeing programs including Medibank partnerships, Fitness Passport and onsite health services (e.g. massage, skin checks)
- Make a real impact by helping customers when it matters most

Note: You must have unlimited, full working rights in Australia to Apply

*Benefits may change over time and vary based on role type and location.

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📌 Customer Solutions Representative (Adelaide)
🏢 Agl
📍 Adelaide