Reference Number:53815:Administration Officer, Mental Health
Employment Type: Fixed Term Full Time (FT)
Location: Northern Health (All Campuses)
About Northern Health:
As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none.
Northern Health is located in the rapidly growing northern suburbs with projected growth the biggest in the state. With a booming, culturally rich and diverse community, and less than an hour’s drive from the CBD (still within the bounds of Myki and ride-sharing), Melbourne’s North is fast becoming the place to be.
Northern Health are seeking applications from motivated and suitably experienced Administration Officer to join the Broadmeadows Adult Inpatient Unit.
Northern Health is the major provider of acute, maternity, sub-acute, mental health, specialist, community and home-based services in Melbourne’s rapidly growing outer north.
Services are provided through our six main campuses: Northern Hospital Epping, Broadmeadows Hospital, Bundoora Centre, Craigieburn and Mernda Community Hospitals Centres and Kilmore District Hospital. In addition, Mental Health Services are provided at Epping, Broadmeadows, Jacana, Preston, Mill Park, Mernda and Coburg.
About Mental Health Division:
Northern Health is the third largest mental health service in Victoria Northern.
Within the Mental Health Division, we pride ourselves on providing high quality mental health services to people living in the northern regions of Melbourne, and work in a collaborative way with consumers and carers based on recovery principles.
We aim to provide strong clinical leadership to support all staff in the provision of professional treatment and care by our integrated community teams, inpatient, and residential services.
About the Role:
The position will be integral to the Broadmeadows inpatient unit in ensuring the effective delivery of all administrative functions ensuring they are carried out efficiently and effectively. These include but are not limited to:
- Reception, medical records, data entry into the various patient health information systems, records maintenance other database management, minute taking, application of Microsoft Office tools, KPI collection and ordering
- Assisting in Mental Health Tribunal (MHT) hearing, All CMI Data entry relating to MHT and Mental Health & Wellbeing Act (MHWA) data and other areas as directed
- Admission & discharge data entry for Adult Inpatient Unit & Electroconvulsive Therapy (ECT)
- All consumers documentation is maintained within the Northern Health electronic medical record (EMR), Clinical Patient Folder (CPF)
This is a Full Time, Fixed Term parental leave role until June 2027.
To be successful in this role you will have:
- Ability to resolve issues and day to day problems. For example, the ability to make non-judgemental decisions when chasing up outstanding paperwork, and liaising with external partners.
- Demonstrated experience with telephone reception or switchboard
- Excellent communication skills including the ability to relate appropriately and professionally with consumers, staff and management of the service
- Relevant experience and ability to provide a broad range of administrative and intermediate level keyboard support functions including word processing and database entry
- Competent application of the Microsoft Office Suite package
- Ability to prioritise and determine workload priorities
- Ability to work effectively both in a team environment and work independently and unsupervised
- Display a solid team ethic and a willingness to provide and receive support where required
- Ability to learn quickly and effectively with an attention to detail
- Previous experience providing reception and administration duties in a hospital/health setting workplace desirable
Next Steps
If this opportunity sounds like the next step in your career, then we would love to hear from you. Please click on the 'Apply' button and follow the prompts.
For further details, please refer to the Position Description. Alternatively, you can contact Tamara Cannan, Program Manager -
[email protected]
Applications close Wednesday 22July 2026
Shortlisting will commence immediately for this vacancy. If an appropriate candidate is sourced, the advertising may close early, thus we advise you to apply right away.
Why work at the Northern Health?
NH offer a range of benefits which support and reward staff both personally and professionally.
Our staff benefits include award winning facilities and campus partnerships, Professional development and events, an award-winning Health and wellbeing program and financial benefits.
- Health and Wellbeing programs, including our new ‘Thrive’ program
- Flexibility in the workplace and extra leave options and support
- An inclusive and culturally safe space
- Access to salary packaging & EAP
- Comprehensive Library services for learning, research, clinical decision-making, leisure and wellbeing (onsite and online)
Work with us! Northern Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce which reflects the community we serve. Applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and Linguistically Diverse Backgrounds are encouraged.
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📌 Administration Officer, Mental Health (Melbourne)
🏢 Northern Health
📍 Melbourne